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CQUniversity offers several services and initiatives that contribute to a culture of respect, safety and inclusion to help you get the best on-campus or online experience.
Security Officers provide security and advice for students, staff and visitors across our campus network. If you are in immediate danger or feel unsafe on campus, contact Security or emergency services.
To contact security:
For any life threatening or time-critical emergency:
SafeZone allows staff and students to quickly request security or first aid help and receive emergency alerts in the event of an emergency.
The SafeZone App can be downloaded and accessed for free from any mobile device store. Please download the app and sign-up using your CQU student or staff email address. Once you have signed in select your campus region to receive alerts or report an incident. If you are travelling between campuses, you can also reset your location.
CQUniversity is committed to providing a safe, respectful and inclusive environment for all members of our community. The Safer Communities Unit supports students who experience or witness harmful behaviour and leads the University’s prevention, education and response work.
If something has happened to you, or you are concerned about someone else, you are not alone and support is available.
The Safer Communities Unit provides confidential, trauma-informed support to students who experience or witness harmful behaviour, including sexual violence, gender-based violence, harassment, discrimination and bullying. You can contact the Safer Communities Unit to:
You can engage with the Safer Communities team by completing the Safer Communities Referral form and our trauma-informed team will make initial contact with you. All Safer Communities referrals are responded to within 24-72 business hours.
You can also contact Safe Communities directly at:
Remember, outside of hours student support can also be contacted via phone 1300 226 987 or text 0480 097 747.
Following the implementation of the National Higher Education Code to Prevent & Respond to Gender Based Violence and the recommendations of Project RESPECT, CQU has expanded Safer Communities into a dedicated specialist Unit within the Student Success Division, reporting to the Vice-President (Student Success). This reform strengthens prevention and early intervention, reduces fragmentation, and embeds survivor-centred, trauma-informed responses across the University.
The Safer Communities Unit takes a whole-of-organisation approach to preventing and responding to harm. Our work is guided by:
The Unit brings together critical safety-related functions under a single, coordinated structure.
Provides trauma-informed, culturally responsive support to students who disclose harm, including:
For matters relating to support and response, including disclosures and referrals contact safercommunities@cqu.edu.au.
Support is always available whether or not a formal report is made.
Leads proactive initiatives to prevent harm and build safer communities, including:
For prevention programs, training, and education enquiries email respect@cqu.edu.au.
Oversees formal student misconduct investigations, ensuring:
For matters relating to student misconduct investigations contact conduct@cqu.edu.au.
We take the health and welfare of our students very seriously, providing a wide range of support services and assistance to students on campus and online across our footprint.
Services include:
Health Clinics in Rockhampton and Brisbane (Indooroopilly) provide affordable physiotherapy, podiatry and chiropractic services to students and the general public.
Our Indigenous Student Support team provide a great range of support and other services to help students to SEE IT, BE IT.
Students can access virtual Yarning events including wellbeing and connect, success and equip students, deadly graduation, exam wellbeing and deadly feedback. Students can also access culturally safe study and support spaces across some campuses, contact the Indigenous Student Support team for more information.
CQUniversity takes online safety very seriously with policies, processes and systems in place to protect staff and students. CQUniversity manages information in accordance with the Cybersecurity Management and Privacy Policies.
Creating a safe and respectful university is a shared responsibility. All members of the CQUniversity community must treat others with dignity and respect in all physical and online spaces. This includes participating in required training and safety programs, speaking up or seeking help when something does not feel right, referring peers or colleagues to support services and reporting harmful behaviours.
CQUniversity has in place strict Student and Staff Codes of Conduct and enforces these codes to ensure all members of the University community have an opportunity to engage in learning and work activities. The codes of conduct for staff and students can be accessed via the links below:
Our plan to increase access, participation and success of First Nations peoples
Our University’s mental health strategy for students and staff.
CQUniversity’s inaugural DIAP acknowledges barriers experienced by people who live with disabilities, and provides a roadmap to reduce challenges, so every individual can thrive.
A sector-wide program that was aimed at preventing any forms of sexual violence in university communities
CQU is committed to transparency and accountability in preventing harm and addressing gender-based violence.
CQUniversity champions inclusivity, equity and diversity as integral to its identity.
All contractors are required to complete an induction and familiarise themselves with the Asbestos register before commencing work.
Students, Staff and Visitors are required to report all Hazards and Incidents identified on CQUniversity Campus or during University sanctioned activities.
CQUniversity acknowledges Traditional Owners and Custodians and pays respect to the Elders of all First Nations peoples of Australia.CQUniversity Australia is a trading name of Central Queensland University
ABN: 39 181 103 288
RTO Code: 40939
CRICOS: 00219C
TEQSA: PRV12073
