CHC42015 - Certificate IV in Community Services

Mental health, domestic and family violence, alcohol and drug addiction, and child protection – these are just some of the community service areas that require compassionate, strong, and approachable professionals. If this sounds like you, apply to study a Certificate IV in Community Services with CQUniversity today.


RPL/RCC/Credit, Online


12 - 18 months full-time




15 units


Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drugs, child protection, youth, casework and case management contexts.

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services. At this level, workers may be autonomous with limited responsibility within established parameters, and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service settings which include, case work or case management contexts.

This is a nationally recognised accredited course.

Standard Course Structure


12 - 18 months full-time

HLTWHS003Maintain work health and safety
CHCLEG001Work legally and ethically
CHCDIV001Work with diverse people
CHCCOM002Use communication to build relationships
CHCCCS004Assess co-existing needs
CHCADV001Facilitate the interests and rights of clients
CHCPRP001Develop and maintain networks and collaborative partnerships
CHCCCS016Respond to client needs
CHCCOM001Provide first point of contact
CHCCSM004Coordinate complex case requirements
CHCCCS019Recognise and respond to crisis situations
HLTWHS006Manage personal stressors in the work environment
CHCMHS001Work with people with mental health issues
CHCCSM005Develop, facilitate and review all aspects of case management
CHCCDE003Work within a community development framework
Optional Elective
CHCDFV001Recognise and respond appropriately to domestic and family violence


2022 FebruaryOnline Available
2022 MayOnline Available
2022 JulyOnline Available
2022 OctoberOnline Available
Work-integrated learning does not apply to this course.
This course has no residential schools.

COVID-19 Vaccination Requirement

The COVID-19 vaccination is mandatory to be eligible to attend a WIL placement for this course. Students will be required to provide evidence of having completed a COVID-19 vaccination schedule by the closing date prior to a WIL placement. The vaccine received must be a vaccine approved by the Therapeutic Goods Administration (TGA) of Australia.


Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

There are no entry requirements for this course, however, it is highly recommended that students have completed Year 10 or equivalent.
Work may take place in a range of community service areas such as mental health, domestic violence, alcohol and other drugs, child protection, youth, casework and case management contexts.
Professional recognition is not applicable to this course.
Fee for service$4,530.00 (2022)
Subsidised full fee$1,410.00 (2022)
Subsidised concession fee$1,020.00 (2022)
Fee for service per unit$302.00 (2022)
Subsidised full fee per unit$94.00 (2022)
Subsidised concession fee per unit$68.00 (2022)
TAFE Priority Skills Fund/Training Program fee per unit$51.80 (2022)

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86.

At CQUniversity, we believe University should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time and are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more. 

Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

You’ve made an excellent choice. Now that you have decided to train or study at CQUniversity, the next step is to apply, and we are here to assist you every step of the way.

Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit to create one. International students can apply for a USI once in Australia.

You can apply for this course by clicking the Apply Now button below. Should you require any assistance please contact our Student Advice team by calling 13 27 86.

Apply Now