BSB40120 - Certificate IV in Business

Progress your business skills with a qualification that is all about furthering your abilities. CQUni provides training that will allow you to move to the next level of administrative roles in your organisation.




12-18 months




12 units


Career opportunities include: Office Administrator, Project Officer, Team Leader, Personal Assistant, and Business Coordinator.

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

This is a nationally recognised accredited course.

Online Structure


12-18 months

BSBWRT411Write complex documents
BSBXCM401Apply communication strategies in the workplace
BSBTEC404Use digital technologies to collaborate in a work environment
BSBTWK401Build and maintain business relationships
BSBCRT411Apply critical thinking to work practices
BSBWHS411Implement and monitor WHS policies, procedures and programs
Group A Elective - Self Development
BSBPEF402Develop personal work priorities
BSBPEF502Develop and use Emotional Intelligence
Group B Elective - Leadership
BSBCMM411Make presentations
BSBCMM412Lead difficult conversations
BSBSTR401Promote innovation in team environments
BSBLDR411Demonstrate leadership in the workplace
BSBXTW401Lead and facilitate a team
Group C Elective - Business Administration
BSBHRM417Support human resource functions and processes
BSBTEC402Design and produce complex spreadsheets
BSBTEC401Design and produce complex text documents
BSBOPS405Organise business meetings
Group D Elective - Business Operations
BSBHRM415Coordinate recruitment and onboarding


2023 JanuaryOnline
2023 FebruaryOnline
2023 MarchOnline
2023 AprilOnline
2023 MayOnline
2023 JuneOnline
2023 JulyOnline
2023 AugustOnline
2023 SeptemberOnline
2023 OctoberOnline
2023 NovemberOnline

Online Structure

2023 DecemberOnline
Work-integrated learning does not apply to this course.
This course has no residential schools.

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

Career opportunities include: Office Administrator, Project Officer, Team Leader, Personal Assistant, and Business Coordinator.

Professional recognition is not applicable to this course.
Fee for service$5,340.00 (2023)
Fee for service per unit$445.00 (2023)

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86.

At CQUniversity, we believe higher education should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more. 

Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

You’ve made an excellent choice. Now that you have decided to train or study at CQUniversity, the next step is to apply, and we are here to assist you every step of the way.

Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit to create one. International students can apply for a USI once in Australia.

You can apply for this course by clicking the Apply Now button below. Should you require any assistance please contact our Student Advice team by calling 13 27 86.

Apply Now