BSB50420 - Diploma of Leadership and Management

Duration12mths - 24mths
Next intakeMarch, 2024
Study modeOnline
Total units12
Fee-Free TAFE course for eligible applicants in 2024
A woman, dressed professionally, standing in the foreground with her arms crossed, with a group people at a table behind her


Elevate your leadership potential with our transformative BSB50420 - Diploma of Leadership and Management. Develop the skills to inspire, motivate, and guide teams towards success. Master strategic decision-making, effective communication, and change management. Lead with confidence, empower others, and shape the future of organisations. This course is included in the Australian and Queensland Government’s Fee Free TAFE program.

This qualification reflects the role of individuals who apply knowledge, practical skills, and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing, and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They may plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse, and synthesise information from a variety of sources.

This is a nationally recognised accredited course.

Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

Study experience

  • Kaylene Geenhalg with a bluer background
    The best thing about studying at CQUniversity was the friendly, knowledgeable staff who really support you to succeed. The staff are professional, personable and knowledgeable.

    Kaylene Greenhalgh

    Diploma of Leadership and Management

Career Opportunities

Career opportunities include: Store Manager, Frontline Manager, Information Services Manager, Business Administration Manager, Business Manager.

Structure & Availability

Standard Course Structure


12mths - 24mths 


Unit CodeUnit Name
BSBCRT511Develop critical thinking in others
BSBPEF502Develop and use Emotional Intelligence
BSBCMM511Communicate with influence
BSBLDR523Lead and manage effective workplace relationships
BSBTWK502Manage team effectiveness
BSBOPS502Manage business operational plans

Elective Units

Unit CodeUnit Name
BSBCMM412Lead difficult conversations
BSBSTR502Facilitate continuous improvement
BSBHRM524Coordinate workforce plan implementation
BSBHRM522Manage employee and industrial relations
BSBOPS501Manage business resources
BSBLDR522Manage people performance
BSBSUS511Develop workplace policies and procedures for sustainability
BSBTWK503Manage meetings
BSBXCM501Lead communication in the workplace
BSBFIN501Manage budgets and financial plans
BSBOPS504Manage business risk

Unspecified Electives

Unit CodeUnit Name
BSBHRM526Manage payroll
BSBHRM525Manage recruitment and onboarding
BSBTEC402Design and produce complex spreadsheets
BSBTEC401Design and produce complex text documents

To learn more about the course structure for this course, please visit the handbook.

Online Course

January, 2024Online
February, 2024Online
March, 2024Online
April, 2024Online
May, 2024Online
June, 2024Online
July, 2024Online
August, 2024Online
September, 2024Online
October, 2024Online
November, 2024Online
December, 2024Online

This course has no residential schools.


Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

Fees & Scholarships

2024 Indicative Fees

Fee TypeFees
Fee for service$12,600
Fee for service per unit$1,050
TAFE Priority Skills Fund/Training Program fee per unit$5
Fee-Free TAFE$0
RPL Fee for service per Unit$525

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86. The 2023 VET Student Loan Cap for this course is $11,191. VET Student Loans can be used to pay for all or part of an eligible student’s Tuition Fees. VET Student Loans is an Australian Government loan scheme to assist eligible students studying diploma level and above qualifications to pay their tuition fees. A VET Student Loan gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is paid. Please refer to VET Student Loan for details and eligibility.

This is a Fee Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply. 

At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.

Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.

How to apply

Step 1: Get a Unique Student Identifier (USI)

Visit to create a USI or find an existing one.

Step 2: Prepare your eligibility documentation

So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. You will need to provide confirmation of identity with the following documentation: 

  • Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
  • Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)

For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.

To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.

Step 3: Apply Online

Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.

Click on the Apply button below to start your application.