Professional Certificate in Workplace Communication Skills

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Duration
0.5 years part-time
Location
Online
Next start term
Term 1, 2026
Study mode
Online
Course code
CM69
First-year fee
$7,248 (Indicative) (FFP)
OverviewStructure & AvailabilityRequirementsFees & ScholarshipsHow to Apply
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Overview

The Professional Certificate in Workplace Communication Skills will provide you with practical and evidence-based communication skills that can be applied within individual coaching and group facilitation contexts. 

Designed to complement your existing work experiences, completion of this Professional Certificate will further support you to develop positive working alliances, focusing on planning, delivering and evaluating group programs suitable for adults. You will also explore mechanisms that enhance positive emotions and support the creation of well-structured coaching and group environments. 

Upon successful completion, you can advance your skills and knowledge further with our suite of postgraduate positive psychology and workplace wellbeing courses. 

Study Experience

Discover more about your Professional Certificate in Workplace Communication Skills, including flexible study options designed to support you to work and learn. Click 'Explore Study Experience' for more information.

  • Flexible Online Study
  • Part-time Study

Career Opportunities

Through completion of the Professional Certificate in Workplace Communication Skills, you will advance your skills and be prepared to work in a broad range of settings, including:

  • business management
  • clinical settings
  • healthcare settings
  • human resource management 
  • leadership
  • occupational health and safety
  • teaching and education.

Structure & Availability

The course structure and available locations can change depending on when you want to study. You can choose the intake that best suits you in the drop-down menu below.

Available Locations

Your Course

You must complete two units (12 credits):

  1. 1
    The core structure (2 units)

Unit Details

The units you'll study are listed below. Click on a unit to learn more.

Additional Information

If you have completed prior study relevant to units within this course, you may be eligible for credit for your past studies. Learn more about credit and recognition of prior learning.

Requirements

To Be Eligible

For your application to be considered, you must meet the following entry requirements. 

Fees & Scholarships

Indicative First-Year Fee

The Indicative First-Year Fee is the approximate cost of enrolling in a Professional Certificate for a Full Fee Paying (FFP) Place and should be used as a guide only. For a Professional Certificate, this usually consists of two units. Your actual fees may vary depending on the units you select to study and your study load. Check the Cost per Unit spreadsheet available on our Understanding Course Fees webpage. 

Fees are reviewed each year and are subject to change. Fee estimates for the following year are expected to be available in November each year.

You may be eligible for FEE-HELP, an Australian Government loan scheme that helps eligible students pay their tuition fees. Provided you meet the FEE-HELP eligibility criteria, you can choose to use FEE-HELP to cover all or part of your tuition fees. 

Learn more about paying for university or view the FEE-HELP information booklet on the Australian Government’s Study Assist website.

Part of your course costs will include Student Services and Amenities Fees (SSAF). SSAF is charged in addition to your student contribution or tuition fees and is used to help enhance your study experience. There may also be other costs as part of your studies, such as textbooks, technology expenses, travel expenses, professional certifications, uniforms, or vaccinations. 

Explore other study costs.

How to Apply

How to Apply

Check what you need to do to apply to study this course. 

Your Application Options

Extra Admission Information

Learn about the assessment of applications and everything you need to know about receiving and accepting an offer to study with CQU.

Start Your Application

Use the Apply button below to access our Apply Online portal and start your application.

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