SIT30125 - Certificate III in Tourism
Overview
If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry.
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
Career Opportunities
Upon completion of the Certificate III in Tourism students may pursue employment opportunities across a variety of tourism industry sectors. Potential workplaces and roles may include tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and small tourism businesses.
Structure & Availability
Online
Duration:| Full Time Duration | Part Time Duration |
|---|---|
| 52 weeks | 78 weeks |
This course is typically delivered over 52 weeks, full time or 78 weeks part-time. However, as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. Students studying full-time should plan to dedicate approximately 24 hours per week to their coursework. Part-time students should expect to allocate around 17 hours per week.
As part of the course structure, students are required to perform practical assessments through the course. These practical assessments are to be undertaken in a tourism environment, as either a paid or voluntary worker or through vocational placement. To complete the practical assessment students will need to be in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence and providing guidance to other staff.
The existing skills, knowledge and experience of learners will also be taken into consideration of amount of training required for this program cohort. Credit transfer for units previously completed at a Nationally Recognised Training Organisation may also reduce the time of this program.
GROUP 1
| Unit Code | Unit Name |
|---|---|
| SITTIND003 | Source and use information on the tourism and travel industry |
| BSBTWK201 | Work effectively with others |
| SITXWHS005 | Participate in safe work practices |
GROUP 2
| Unit Code | Unit Name |
|---|---|
| SITTTVL001 | Access and interpret product information |
| SITXCOM008 | Provide a briefing or scripted commentary |
GROUP 3
| Unit Code | Unit Name |
|---|---|
| BSBSUS211 | Participate in sustainable work practices |
| SITXCCS010 | Provide visitor information |
| SITXHRM007 | Coach others in job skills |
GROUP 4
| Unit Code | Unit Name |
|---|---|
| SITXCOM007 | Show social and cultural sensitivity |
| SITEEVT020 | Source and use information on the events industry |
| SITXCCS014 | Provide service to customers |
Group 5
| Unit Code | Unit Name |
|---|---|
| SITTTVL002 | Provide advice on international destinations |
| SITTTVL003 | Provide advice on Australian destinations |
Group 6
| Unit Code | Unit Name |
|---|---|
| SITTTVL004 | Sell tourism products or services |
| SITTTVL005 | Prepare customer quotations |
This course has no residential schools.
Students must be working within the tourism industry (paid or voluntary) for their practical assessment sign off.
To complete the practical assessment tasks students will need to be in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence and providing guidance to other staff.
- There is no minimum required hours as these are competency-based assessment tasks.
- The supervisor who completes the sign off form must hold relevant qualifications (Certificate III in Tourism or higher) or minimum of 2 years' experience for the unit/s they are signing off.
- Evidence of the supervisor’s qualification or experience must be supplied for CQU audit purposes.
- The supervisor will be contacted to verify these sign off forms.
Requirements
To help us understand how best to support you, you’ll need to complete the bksb (Basic Key Skills Builder) online literacy, numeracy and digital literacy assessments to progress your application. Alternatively, completion of an equal or higher level course may exempt you from this testing.
DURING YOUR STUDY:
While not needed to apply, you'll need to meet the following requirements soon after commencement of your studies:
- Students undertaking the qualification must be working within industry (paid or voluntary) or undertaking vocational placement for their practical assessment sign off. Noting that an industry supervisor must have relevant qualification (Certificate III in Tourism or above) or have a minimum 3 years of the course content. Evidence of suitable industry supervision will be required after admittance to the course. It is the responsibility of prospective students to identify a local business or organisation who will support them for duration of the work/voluntary period.
- Students must have access to a computer with internet and have basic/intermediate computer skills.
Fees & Scholarships
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Co-Contribution and Co-Contribution Concessional Fee
Some government-funded training programs, such as Career Start and Career Boost, require students to contribute to the cost of their education through a co-contribution fee. This fee varies depending on the course and the student's eligibility for a concessional rate. Additional costs, such as uniforms and course resources, may also apply. More details on eligibility and exemptions can be found on How to Apply for TAFE Certificates and Diplomas.
Please carefully consider your training options before committing to a training course, as this may exhaust your entitlement to further Queensland Government subsidised training. CQUniversity is an approved Skills Assure supplier with the Government Department of Trade, Employment and Training.
If you are unsure of your eligibility or wish to discuss your options further, please connect with us on 13 27 86.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to Apply
How to Apply
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Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
