SIT50116 - Diploma of Travel and Tourism Management
Do you have a desire to travel and are looking for the skills and knowledge to create a perfect travel experience for the customer? The Diploma of Travel and Tourism Management will develop your managerial skills, and provide you with a sound knowledge of industry operations to enable you to coordinate travel or tourism operations.
There are multiple durations. Please refer to Course Structure below.
Mackay City, Online
Possible job titles include: Inbound Groups Manager, Inbound Sales Manager, Incentives Manager, Tour Operations Manager, Marketing Manager, Product Development Manager, Reservations Manager, Travel Agency Manager, Sales Manager, Visitor Information Centre Manager.
This is a nationally recognised accredited course.
Module 1 - Share, source, provide and present travel and tourism industry
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS002||Provide visitor information|
Module 2 - Tourism operations
|SITTTSL005||Sell tourism products and services|
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL002||Access and interpret product information|
Module 3 - Preparing and booking customer's requests
|SITTTSL008||Book supplier products and services|
Module 4 - Working safely, compliance and legislation requirements
|SITXWHS003||Implement and monitor work health and safety practices|
|SITXGLC001||Research and comply with regulatory requirements|
Module 5 - Management skills
|BSBDIV501||Manage diversity in the workplace|
Module 6 - Quality customer service
|SITXCCS008||Develop and manage quality customer service practices|
|SITXCCS007||Enhance customer service experiences|
Module 7 - Managing staff
|SITXHRM003||Lead and manage people|
Module 8 - Human resource management
|SITXMGT002||Establish and conduct business relationships|
|SITXMGT001||Monitor work operations|
Module 9 - Leading, recruiting and monitoring staff
|SITXHRM006||Monitor staff performance|
|SITXHRM004||Recruit, select and induct staff|
Module 10 - Financial practices
|SITXFIN004||Prepare and monitor budgets|
|SITXFIN002||Interpret financial information|
|SITXFIN003||Manage finances within a budget|
|2021 January||Online Available|
|2021 February||Online Available|
|2021 March||Online Available|
|2021 April||Online Available|
|2021 May||Online Available|
|2021 June||Online Available|
|2021 July||Online Available|
|2021 August||Online Available|
|2021 September||Online Available|
|2021 October||Online Available|
|2021 November||Online Available|
|2021 December||Online Available|
Practical skills will need to be demonstrated in an industry or simulated environment such as a tourist provider, guided tours, tour activities and does not need to be purely based in an office environment. Students will need access to an environment where the planning, sale and supply of tourism and travel products and services are offered along with access to organisational policies and procedures. Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff. To successfully complete the video recording assessment, you will need to participate in role plays or simulated activities, set up for the purpose of assessment in a simulated workplace environment.
|Fee for service||$10,902 (2021)|
|Subsidised full fee||$7,268 (2021)|
|Subsidised concession fee||$6,141 (2021)|
|Fee for service per unit||$474 (2021)|
|Subsidised full fee per unit||$316 (2021)|
|Subsidised concession fee per unit||$267 (2021)|
|TAFE Priority Training Program fee per unit||$205 (2021)|
Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86. The 2021 VET Student Loan Cap for this course is $10,717. VET Student Loans can be used to pay for all or part of an eligible student’s Tuition Fees. VET Student Loans is an Australian Government loan scheme to assist eligible students studying diploma level and above qualifications to pay their tuition fees. A VET Student Loan gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is paid. Please refer to VET Student Loan for details and eligibility.
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