SIT30122 - Certificate III in Tourism

DurationThere are multiple durations. Please refer to Course Structure below.
Location
Online
Next intakeMarch, 2024
Study modeOnline, RPL/RCC/Credit
Total units15
Fee-Free TAFE course for eligible applicants in 2024

Overview

If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry.

This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.



This is a nationally recognised accredited course.

QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

Career Opportunities

This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business. It allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, in roles in the field where products are delivered or in performing operational activities such as housekeeping, grounds maintenance and providing customer service.

Structure & Availability

Online

Duration:

12 months part time


Introduction to Certificate III Tourism

Unit CodeUnit Name
SITXWHS005Participate in safe work practices
SITXCCS014Provide service to customers
SITXCOM007Show social and cultural sensitivity
SITXHRM007Coach others in job skills
BSBTWK201Work effectively with others

Tourism Knowledge

Unit CodeUnit Name
SITTIND003Source and use information on the tourism and travel industry
BSBSUS211Participate in sustainable work practices
SITXCCS010Provide visitor information
SITTTVL001Access and interpret product information

Events

Unit CodeUnit Name
SITEEVT020Source and use information on the events industry
SITXCOM008Provide a briefing or scripted commentary

Tourism Operations

Unit CodeUnit Name
SITTTVL002Provide advice on international destinations
SITTTVL005Prepare customer quotations
SITTTVL004Sell tourism products or services
SITTTVL003Provide advice on Australian destinations

Start TAFE Now (STN) - Online

Duration:

12 months part time


Introduction to Certificate III Tourism

Unit CodeUnit Name
SITXCCS014Provide service to customers
SITXCOM007Show social and cultural sensitivity
SITXHRM007Coach others in job skills
BSBTWK201Work effectively with others
SITXWHS005Participate in safe work practices

Tourism Knowledge

Unit CodeUnit Name
SITTIND003Source and use information on the tourism and travel industry
BSBSUS211Participate in sustainable work practices
SITXCCS010Provide visitor information
SITTTVL001Access and interpret product information

Events

Unit CodeUnit Name
SITEEVT020Source and use information on the events industry
SITXCOM008Provide a briefing or scripted commentary

Tourism Operations

Unit CodeUnit Name
SITTTVL003Provide advice on Australian destinations
SITTTVL002Provide advice on international destinations
SITTTVL004Sell tourism products or services
SITTTVL005Prepare customer quotations

Trainees

Duration:

Traineeships are delivered over 12 months full time or 24 months part time/school-based


Introduction to Certificate III Tourism

Unit CodeUnit Name
SITXWHS005Participate in safe work practices
BSBTWK201Work effectively with others
SITXHRM007Coach others in job skills
SITXCOM007Show social and cultural sensitivity
SITXCCS014Provide service to customers

Tourism Knowledge

Unit CodeUnit Name
SITXCCS010Provide visitor information
SITTIND003Source and use information on the tourism and travel industry
BSBSUS211Participate in sustainable work practices
SITTTVL001Access and interpret product information

Events

Unit CodeUnit Name
SITEEVT020Source and use information on the events industry
SITXCOM008Provide a briefing or scripted commentary

Toursim Operations

Unit CodeUnit Name
SITTTVL003Provide advice on Australian destinations
SITTTVL004Sell tourism products or services
SITTTVL005Prepare customer quotations
SITTTVL002Provide advice on international destinations

RPL Structure

Duration:

RPL Only

RPL involves an assessment process of an individual’s previously obtained skills and knowledge that has been achieved outside the formal education and training system. The duration is dependent on evidence collection by the candidate and approval of evidence by the CQUniversity assessor. 


RPL Units

Unit CodeUnit Name
SITTIND003Source and use information on the tourism and travel industry
SITXCCS010Provide visitor information
SITTTVL001Access and interpret product information
SITEEVT020Source and use information on the events industry
SITTTVL002Provide advice on international destinations
SITXCCS014Provide service to customers
SITXCOM007Show social and cultural sensitivity
SITXHRM007Coach others in job skills
SITXCOM006Source and present information
SITXWHS005Participate in safe work practices
SITTTVL003Provide advice on Australian destinations
SITTTVL004Sell tourism products or services
SITTTVL005Prepare customer quotations
SITXFSA005Use hygienic practices for food safety
SITXCOM008Provide a briefing or scripted commentary

Online

IntakeLocations
February, 2024Online
March, 2024Online
April, 2024Online
May, 2024Online
June, 2024Online
July, 2024Online
August, 2024Online
September, 2024Online
October, 2024Online
November, 2024Online
December, 2024Online

Start TAFE Now (STN) - Online

IntakeLocations
February, 2024Online
March, 2024Online
April, 2024Online
May, 2024Online
June, 2024Online
July, 2024Online
August, 2024Online
September, 2024Online
October, 2024Online
November, 2024Online
December, 2024Online

This course has no residential schools.

Students will need to be working in a suitable tourism, events, or hospitality business, as a paid employee or volunteer, in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence, and providing guidance to other staff.

There are no minimum required hours as these are competency-based assessment tasks.

The supervisor who signs the forms (we will supply the forms) must have relevant qualifications or experience for the unit they are signing off.

        - Evidence of this is to be supplied to CQU for audit purposes.

        - The Supervisor will be contacted to verify these forms

Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

There is a requirement to complete practical workplace assessments in a suitable industry environment.

Access to a computer, Internet and intermediate computer skills. 24-hour CQUniversity computer labs are available on selected campuses.

Fees & Scholarships

2024 Indicative Fees

Fee TypeFees
Fee for service$4,620
Fee for service per unit$308
TAFE Priority Skills Fund/Training Program fee per unit$5
Fee-Free TAFE$0
Co-Contribution Fee$2,820
Co-Contribution Concessional Fee$2,415
Co-Contribution Fee per unit$188
Co-Contribution Concessional Fee per unit$161
RPL Fee for service per Unit$154

At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.

Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.

How to apply

Step 1: Get a Unique Student Identifier (USI)

Visit usi.gov.au to create a USI or find an existing one.

Step 2: Prepare your eligibility documentation

So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. You will need to provide confirmation of identity with the following documentation: 

  • Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
  • Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)

For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.

To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.

Step 3: Apply Online

Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.

Click on the Apply button below to start your application.