SIT30116 - Certificate III in Tourism
If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry
BNE - 0101516, CNS - 0101516
Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.
Module 1 - Share, source, provide and present travel and tourism industry
|SITXCOM001||Source and present information|
|SITXCCS002||Provide visitor information|
|SITTIND001||Source and use information on the tourism and travel industry|
Module 2 - Tourism operations
|SITTTSL004||Provide advice on Australian destinations|
|SITTTSL002||Access and interpret product information|
Module 3 - Preparing and booking customer's requests
|SITTTSL008||Book supplier products and services|
Module 4 - Working as a global team
|SITXCOM002||Show social and cultural sensitivity|
|BSBWOR203||Work effectively with others|
Module 5 - Work safely and sustainably for the environment
|BSBSUS201||Participate in Environmentally Sustainable Work Practices|
|SITXWHS001||Participate in safe work practices|
Module 6 - Customer service practices
|BSBCMM201||Communicate in the workplace|
|SITXCCS006||Provide service to customers|
Module 7 - Process financial transactions
|SITXFIN001||Process financial transactions|
Module 8 - Assisting work colleagues
|SITXHRM001||Coach others in job skills|
|2020 February||Online Available|
|2020 July||Online Available|
Practical skills will need to be demonstrated in an industry or simulated environment such as a tourist provider, guided tours, tour activities and does not need to be purely based in an office environment. Students will need access to an environment where the planning, sale and supply of tourism and travel products and services are offered along with access to organisational policies and procedures. Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff. To successfully complete the video recording assessment, you will need to participate in role plays or simulated activities, set up for the purpose of assessment in a simulated workplace environment.
|Fee for service (International)||$9,180 (2020)|
|Fee for service (International)||N/A|
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