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SIT30116 - Certificate III in Tourism

If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry.

DOMESTICINTERNATIONAL
STUDY MODES

Online, RPL/RCC/Credit

DURATION

There are multiple durations. Please refer to Course Structure below.

AVAILABILITY

Online

UNITS/CREDITS

15 units

JOB PROSPECTS

Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.

This qualification reflects the role of individuals who use a range of well-developed tourism services sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgment, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business. This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.

This is a nationally recognised accredited course.

Online

Duration:

This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. May also be studied part time.


Module 1 - Share, source, provide and present travel and tourism industry
SITXCOM001Source and present information
SITTIND001Source and use information on the tourism and travel industry
SITXCCS002Provide visitor information
Module 2 - Tourism operations
SITTTSL004Provide advice on Australian destinations
SITTTSL002Access and interpret product information
Module 3 - Preparing and booking customer's requests
SITTTSL006Prepare quotations
SITTTSL008Book supplier products and services
Module 4 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 5 - Work safely and sustainably for the environment
SITXFSA001Use hygienic practices for food safety
SITXWHS001Participate in safe work practices
BSBSUS201Participate in Environmentally Sustainable Work Practices
Module 6 - Customer service practices
SITXCCS006Provide service to customers
BSBCMM201Communicate in the workplace
Module 7 - Process financial transactions
SITXFIN001Process financial transactions
Module 8 - Assisting work colleagues
SITXHRM001Coach others in job skills

Start TAFE Now (STN) - Online

Duration:

This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. May also be studied part time.

Module 1 - Share, source, provide and present travel and tourism industry
SITXCOM001Source and present information
SITXCCS002Provide visitor information
SITTIND001Source and use information on the tourism and travel industry
Module 2 - Tourism operations
SITTTSL002Access and interpret product information
SITTTSL004Provide advice on Australian destinations
Module 3 - Preparing and booking customer's requests
SITTTSL008Book supplier products and services
SITTTSL006Prepare quotations
Module 4 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 5 - Work safely and sustainably for the environment
SITXWHS001Participate in safe work practices
BSBSUS201Participate in Environmentally Sustainable Work Practices
Module 6 - Customer service practices
SITXCCS006Provide service to customers
BSBCMM201Communicate in the workplace
Module 7 - Process financial transactions
SITXFIN001Process financial transactions
Module 8 - Assisting work colleagues
SITXHRM001Coach others in job skills

User Choice Trainees

Duration:

This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. 

Module 1 - Share, source, provide and present travel and tourism industry
SITXCOM001Source and present information
SITXCCS002Provide visitor information
SITTIND001Source and use information on the tourism and travel industry
Module 2 - Tourism operations
SITTTSL004Provide advice on Australian destinations
SITTTSL002Access and interpret product information
Module 3 - Preparing and booking customer's requests
SITTTSL008Book supplier products and services
SITTTSL006Prepare quotations
Module 4 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 5 - Work safely and sustainably for the environment
SITXWHS001Participate in safe work practices
BSBSUS201Participate in Environmentally Sustainable Work Practices
Module 6 - Customer service practices
BSBCMM201Communicate in the workplace
SITXCCS006Provide service to customers
Module 7 - Process financial transactions
SITXFIN001Process financial transactions
Module 8 - Assisting work colleagues
SITXHRM001Coach others in job skills

Start TAFE Now (STN) - Online

2023 FebruaryStart TAFE Now (STN) - Online Available
2023 MarchStart TAFE Now (STN) - Online Available
2023 AprilStart TAFE Now (STN) - Online Available
2023 MayStart TAFE Now (STN) - Online Available
2023 JuneStart TAFE Now (STN) - Online Available

Online

2023 JanuaryOnline Available
2023 FebruaryOnline Available
2023 MarchOnline Available
2023 AprilOnline Available
2023 MayOnline Available

Students will need to be working in a suitable tourism, events or hospitality business, as a paid employee or volunteer, in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence and providing guidance to other staff.  There are no minimum required hours as these are competency based assessment tasks. The supervisor must have relevant qualifications or experience for the unit they are signing off and evidence of this is to be supplied to CQU.

This course has no residential schools.

Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this course.

Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.
Professional recognition is not applicable to this course.
Fee for service$4,395.00 (2023)
Co-Contribution Fee$2,655.00 (2023)
Co-Contribution Concessional Fee$2,295.00 (2023)
Fee for service per unit$293.00 (2023)
Co-Contribution Fee per unit$177.00 (2023)
Co-Contribution Concessional Fee per unit$153.00 (2023)
TAFE Priority Skills Fund/Training Program fee per unit$114.70 (2023)

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86.

At CQUniversity, we believe higher education should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more. 

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Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

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CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

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CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

You’ve made an excellent choice. Now that you have decided to train or study at CQUniversity, the next step is to apply, and we are here to assist you every step of the way.

Before you apply, you will need to have a Unique Student Identifier (USI). If you do not have a USI, creating one is quick and easy. Simply visit usi.gov.au to create one. International students can apply for a USI once in Australia.

You can apply for this course by clicking the Apply Now button below. Should you require any assistance please contact our Student Advice team by calling 13 27 86.

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