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SIT20116 - Certificate II in Tourism

Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.

DOMESTICINTERNATIONAL
STUDY MODES

RPL/RCC/Credit, Online

DURATION

There are multiple durations. Please refer to Course Structure below.

AVAILABILITY

Online

FULL COURSE COST

$2,640 (2021), $2,585 (2020)

SUBSIDISED CO-CONTRIBUTION FEE

$1,166 (2021), $1,133 (2020)

SUBSIDISED CONCESSION CO-CONTRIBUTION FEE

$781 (2021), $759 (2020)

UNITS/CREDITS

11 units

JOB PROSPECTS

Possible job titles include: documentation clerk for a tour wholesaler or travel agency; museum attendant; office assistant for a tour operator; receptionist and office assistant for a professional conference organiser or event management business; receptionist and office assistant in a travel agency; retail sales assistant in an attraction; or ride attendant in an attraction.

This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.

Online

Duration:

6 months full time or 12 months part time

Module 1 - Share, source, provide & present travel & tourism industry
SITTIND001Source and use information on the tourism and travel industry
SITXCCS002Provide visitor information
SITXCOM001Source and present information
Module 2 - Tourism operations
SITTTSL004Provide advice on Australian destinations
SITTTSL002Access and interpret product information
Module 3 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 4 - Work safely & sustainably for the enviornment
SITXWHS001Participate in safe work practices
BSBSUS201Participate in Environmentally Sustainable Work Practices
Module 5 - Customer service practices
SITXCCS003Interact with customers
BSBCMM201Communicate in the workplace

Start TAFE Now (STN) - Online

Duration:

12 months part time

Module 1 - Share, source, provide & present travel & tourism industry
SITXCCS002Provide visitor information
SITXCOM001Source and present information
SITTIND001Source and use information on the tourism and travel industry
Module 2 - Tourism operations
SITTTSL004Provide advice on Australian destinations
SITTTSL002Access and interpret product information
Module 3 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 4 - Work safely & sustainably for the enviornment
SITXWHS001Participate in safe work practices
BSBSUS201Participate in Environmentally Sustainable Work Practices
Module 5 - Customer service practices
SITXCCS003Interact with customers
BSBCMM201Communicate in the workplace

User Choice (Trainee)

Duration:

6 months full time or 12 months part time

Module 1 - Share, source, provide & present travel & tourism industry
SITXCOM001Source and present information
SITXCCS002Provide visitor information
SITTIND001Source and use information on the tourism and travel industry
Module 2 - Tourism operations
SITTTSL002Access and interpret product information
SITTTSL004Provide advice on Australian destinations
Module 3 - Working as a global team
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others
Module 4 - Work safely & sustainably for the enviornment
BSBSUS201Participate in Environmentally Sustainable Work Practices
SITXWHS001Participate in safe work practices
Module 5 - Customer service practices
SITXCCS003Interact with customers
BSBCMM201Communicate in the workplace

Online

2020 FebruaryOnline Available
2020 MarchOnline Available
2020 AprilOnline Available
2020 MayOnline Available
2020 JuneOnline Available
2020 JulyOnline Available
2020 AugustOnline Available
2020 SeptemberOnline Available
2020 OctoberOnline Available
2020 NovemberOnline Available
2021 JanuaryOnline Available
2021 FebruaryOnline Available
2021 MarchOnline Available
2021 AprilOnline Available
2021 MayOnline Available
2021 JuneOnline Available
2021 JulyOnline Available
2021 AugustOnline Available
2021 SeptemberOnline Available
2021 OctoberOnline Available
2021 NovemberOnline Available
2021 DecemberOnline Available

Practical skills will need to be demonstrated in an industry or simulated environment such as a tourist provider, guided tours, tour activities and does not need to be purely based in an office environment. Students will need access to an environment where the planning, sale and supply of tourism and travel products and services are offered along with access to organisational policies and procedures. Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff. To successfully complete the video recording assessment, you will need to participate in role plays or simulated activities, set up for the purpose of assessment in a simulated workplace environment.

This course has no residential schools.
There are no entry requirements for this course.
Possible job titles include: documentation clerk for a tour wholesaler or travel agency; museum attendant; office assistant for a tour operator; receptionist and office assistant for a professional conference organiser or event management business; receptionist and office assistant in a travel agency; retail sales assistant in an attraction; or ride attendant in an attraction.
Professional recognition is not applicable to this course.
Fee for service per unit$235 (2020)
Fee for service$2,585 (2020)
Subsidised full fee$1,133 (2020)
Subsidised concession fee$759 (2020)
Subsidised full fee per unit$103 (2020)
Subsidised concession fee per unit$69 (2020)
Fee for service$2,640 (2021)
Subsidised full fee$1,166 (2021)
Subsidised concession fee$781 (2021)
Fee for service per unit$240 (2021)
Subsidised full fee per unit$106 (2021)
Subsidised concession fee per unit$71 (2021)
TAFE Priority Training Program fee per unit$55 (2021)
Overseas OnlineN/A
Domestic OnlineN/A

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86.

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