| Duration | There are multiple durations. Please refer to Course Structure below. |
| Location | Online |
| Next intake | May, 2024 |
| Study mode | Mixed Mode, Online |
| Total units | 11 |
Overview
Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, in performing operational activities such as housekeeping, grounds maintenance and providing customer service, or a combination of these.
Structure & Availability
Online
Duration:6 months (26 weeks) full time or 12 months (52 weeks) part time
Core
| Unit Code | Unit Name |
|---|---|
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITXCCS009 | Provide customer information and assistance |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXCCS010 | Provide visitor information |
| SITXCOM008 | Provide a briefing or scripted commentary |
| SITTTVL001 | Access and interpret product information |
| SITEEVT020 | Source and use information on the events industry |
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK201 | Work effectively with others |
Start TAFE Now (STN) - Online
Duration:6 months (26 weeks) full time or 12 months (52 weeks) part time
Core
| Unit Code | Unit Name |
|---|---|
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITXCCS009 | Provide customer information and assistance |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXCCS010 | Provide visitor information |
| SITXCOM008 | Provide a briefing or scripted commentary |
| SITTTVL001 | Access and interpret product information |
| SITEEVT020 | Source and use information on the events industry |
| SITXFSA005 | Use hygienic practices for food safety |
| BSBSUS211 | Participate in sustainable work practices |
| BSBTWK201 | Work effectively with others |
Trainees
Duration:Traineeships are delivered over 12 months full time or 24 months part time/school-based
Core
| Unit Code | Unit Name |
|---|---|
| SITTIND003 | Source and use information on the tourism and travel industry |
| SITXCCS009 | Provide customer information and assistance |
| SITXCCS011 | Interact with customers |
| SITXCOM007 | Show social and cultural sensitivity |
| SITXWHS005 | Participate in safe work practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXCCS010 | Provide visitor information |
| SITXCOM008 | Provide a briefing or scripted commentary |
| SITTTVL001 | Access and interpret product information |
| SITEEVT020 | Source and use information on the events industry |
| BSBSUS211 | Participate in sustainable work practices |
| SITXFSA005 | Use hygienic practices for food safety |
| BSBTWK201 | Work effectively with others |
This course has no residential schools.
Requirements
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
There is a requirement to complete practical workplace assessments in a suitable industry environment.
Access to a computer, Internet and intermediate computer skills. 24-hour CQUniversity computer labs are available on selected campuses.
Fees & Scholarships
Understand your TAFE payment choices including payment options and our refund policy. Start by examining the price list for your specific course to gain a better understanding of your fees. Course fees are reviewed annually and are subject to change. Still uncertain about the best option for you? Contact us on 13 27 86 to discuss your options.
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.
Co-Contribution and Co-Contribution Concessional Fee
Some government subsidies, such as Certificate 3 Guarantee, will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
This course is part of the Queensland Government's TAFE Priority Skills Fund. Eligibility and conditions apply. Eligible students need to be enrolled and participate in study prior to the end of June 2024 to access TAFE Priority Skills Fund.
For high school students you may be eligible for the Queensland Government’s VET in Schools (VETiS) program which is fee-free. Course specific costs may be applicable, an example would be high vis clothes and safety boots for trade courses.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to apply
How to apply
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Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
