SIT20116 - Certificate II in Tourism
Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.
Online, RPL/RCC/Credit
There are multiple durations. Please refer to Course Structure below.
Online
11 units
Possible job titles include: documentation clerk for a tour wholesaler or travel agency; museum attendant; office assistant for a tour operator; receptionist and office assistant for a professional conference organiser or event management business; receptionist and office assistant in a travel agency; retail sales assistant in an attraction; or ride attendant in an attraction.
This is a nationally recognised accredited course.
Online
Duration:6 months full time or 12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| SITXCCS002 | Provide visitor information |
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCOM001 | Source and present information |
Module 2 - Tourism operations
| SITTTSL002 | Access and interpret product information |
| SITTTSL004 | Provide advice on Australian destinations |
Module 3 - Working as a global team
| BSBWOR203 | Work effectively with others |
| SITXCOM002 | Show social and cultural sensitivity |
Module 4 - Work safely & sustainably for the environment
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 5 - Customer service practices
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
Start TAFE Now (STN) - Online
Duration:12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCOM001 | Source and present information |
| SITXCCS002 | Provide visitor information |
Module 2 - Tourism operations
| SITTTSL002 | Access and interpret product information |
| SITTTSL004 | Provide advice on Australian destinations |
Module 3 - Working as a global team
| BSBWOR203 | Work effectively with others |
| SITXCOM002 | Show social and cultural sensitivity |
Module 4 - Work safely & sustainably for the environment
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 5 - Customer service practices
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
User Choice (Trainee)
Duration:6 months full time or 12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS002 | Provide visitor information |
| SITXCOM001 | Source and present information |
Module 2 - Tourism operations
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL002 | Access and interpret product information |
Module 3 - Working as a global team
| SITXCOM002 | Show social and cultural sensitivity |
| BSBWOR203 | Work effectively with others |
Module 4 - Work safely & sustainably for the environment
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
| SITXWHS001 | Participate in safe work practices |
Module 5 - Customer service practices
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
Start TAFE Now (STN) - Online
| 2023 January | Start TAFE Now (STN) - Online Available |
| 2023 February | Start TAFE Now (STN) - Online Available |
| 2023 March | Start TAFE Now (STN) - Online Available |
| 2023 April | Start TAFE Now (STN) - Online Available |
| 2023 May | Start TAFE Now (STN) - Online Available |
| 2023 June | Start TAFE Now (STN) - Online Available |
Online
| 2023 January | Online Available |
| 2023 February | Online Available |
| 2023 March | Online Available |
| 2023 April | Online Available |
| 2023 May | Online Available |
Practical skills will need to be demonstrated in an industry or simulated environment such as a tourist provider, guided tours, tour activities and does not need to be purely based in an office environment. Students will need access to an environment where the planning, sale and supply of tourism and travel products and services are offered along with access to organisational policies and procedures. Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff. To successfully complete the video recording assessment, you will need to participate in role plays or simulated activities, set up for the purpose of assessment in a simulated workplace environment.
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course.
| Fee for service | $2,926.00 (2023) |
| Subsidised concession fee | $1,056.00 (2023) |
| Fee for service per unit | $266.00 (2023) |
| Subsidised full fee per unit | $131.00 (2023) |
| TAFE Priority Skills Fund/Training Program fee per unit | $72.00 (2023) |
| Subsidised full fee | $1,441.00 (2023) |
| Subsidised concession fee per unit | $96.00 (2023) |
Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding.
For high school students you may be eligible for the Queensland Government’s VET in Schools (VETiS) program which is fee-free. Course specific costs may be applicable, an example would be high vis clothes and safety boots for trade courses.
If you are unsure, please call us on 13 27 86.
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