Accessing MyCQU

If you’re getting started as a CQU student or need a refresh on your student login details, help is here.

Knowing your student login details is important to access the MyCQU Student Portal and other CQU student systems. 

To respond to your offer and enrol into your studies, you’ll be asked to set up your student login for the first time. 

CQU is updating the sign in platform to strengthen security, across the days between 10 – 20 November 2025.

Find the most up-to-date log in instructions on the page you use to sign in.

Login details before the update.

You can log in using either your student email or Student ID. 

Login details after the update. 

Once your student account has been switched to the new sign in platform, you’ll need to log in using either of the below: 

  • student email address, or 
  • student username, which is your Student ID followed by @cqumail.com 

For example: 

  • firstname.lastname@cqumail.com, or  
  • 12999999@cqumail.com 

In some cases, where you may have the same name as another CQU student, the format of your student email may appear differently.

When you first login, you’ll have a temporary password. 

The temporary password is in the format of a lower case 's' followed by your date of birth (DDMMYY) followed by the # symbol, e.g. s301297#. 

Once logged in, please update your temporary password and provide a mobile phone number that we can use to verify your identity and ensure password security.

CQUniversity uses Multi-factor Authentication to protect your account and keep your personal, student and research data secure. When logging in to a CQU website, app, or system, you will be required to verify your account and the simplest way to do this is to receive a text to the mobile phone number you have recorded in MyCQU. 

Visit MyCQU to read more about logging in with MFA, including troubleshooting tips and answers to frequently asked questions.

We’re here to help if you have any problems when logging in to our CQUniversity systems. Please call us on 1300 666 620 or email tasac@cqu.edu.au.

MyCQU

The MyCQU Student Portal is your personalised gateway to all the advice, services, and resources you will need to stay organised while studying at CQU.  You can access MyCQU via a desktop computer or a mobile device. 

To save MyCQU to the home screen of your mobile device:  

  1. Log in to MyCQU, 

  2. Tap the share option for Apple devices, or the three dots for other devices, and 

  3. Select ‘Add to Home Screen’. 

A MyCQU icon will then be available from your home screen.