Learning Support

There’s a wide range of learning support available at CQUniversity.  On this page, we’ll introduce you to services including the Academic Learning Centre, the CQUni Library, VET Learning Support, Get Optimistic About Learning (GOAL) and much more.

Academic Learning Centre

The ALC is a 'one-stop-shop' for information, advice and resources to assist you with many of the requirements of study at CQUniversity in academic communication, mathematics and statistics, science, and computing.

The centre provides assistance on a range of academic issues on-campus and online via email and Zoom. We offer generic group sessions, course-specific workshops, individual appointments, drop-in centres, print and online resources, and online support.


Studiosity is an after-hours academic support service that can be found under the Support block in your online Moodle unit. Studiosity is supported by funds from the Student Services and Amenities Fee (SSAF) and is free for students who pay SSAF.

Learning enhancement for apprentices and trainees

Qualified and experienced Learning Support teachers are available to assist VET trainees and apprentices. VET students whose Basic Key Skills Builder (BKSB) results fall below ACSF Level 3 may also eligible. Eligibility and conditions apply.*

Learning Support teachers provide an encouraging and friendly environment in which students can receive support with their language, literacy, and numeracy requirements throughout their learning journey.

Assistance is available on-campus and/or online. We offer in-class support, short or long-term learning support, one-on-one or small group assistance and welcome phone queries.

*For more information, including eligibility and conditions for VET students*, visit subsidised training or email


CQUniversity Library is responsible for the delivery of library and scholarly information services to the CQUniversity community. Our mission is “empowering learning, teaching and research”.

Peer Assisted Study Sessions

PASS facilitates structured group study sessions aimed at units which have been identified as historically challenging for students.
Sessions are facilitated by PASS Leaders, students who have recently received excellent grades in the unit and have undergone nationally accredited training.

PASS Provides weekly, out of class, informal sessions for PASS supported units either on-campus or online.

Study Smart

No matter where you are in your learning journey, Study Smart can help you. Study Smart is a dynamic, self-directed e-course designed to help you reach your academic, personal, and professional goals. There are 4 modules in total, covering the essential topics for organizational efficiency.

Student Readiness Questionnaire

This is a short compulsory questionnaire that commencing undergraduate students complete to identify resources and support that can assist them in meeting their learning goals. It is recommended that all new students complete this survey so that we can be proactive in personalising assistance to suit individual needs.