Academic Awards
Whether you’re a current student, a soon-to-be graduate or an alumnus, we encourage you to proudly display your association with CQUniversity and share your achievements with friends, family and potential employers.
Digital and hard copy academic transcripts and testamurs can be ordered online using the links below.
Have you changed your name?
Have you changed your name since you completed your studies at CQUniversity? If so, please follow the Change of Name process and wait until this has been completed before ordering your awards documentation. This will ensure that your awards documents are issued in the correct name.
Change of Name process
- Ensure your Unique Student Identifier (USI) is updated to reflect your current name. You can update your details on the Update your details - Australian Government Unique Student Identifier website. If you do not have a USI, you will be required to create one on the Get your USI - Australian Government Unique Student Identifier website.
It is important that the above step is completed prior to the following steps.
- Login into MyCQU using your student account.
- Click on your initials in the top-right hand corner.
- Click on ‘Summary and ID’ and then to the right of your name, click ‘Manage’.
- Fill out the ‘New Details’ section with your new information.
- Upload your supporting documentation.
- Click the blue ‘Submit Form’ button at the top right of the page. This will log a request with the Student Data Compliance Team, and you will be advised once the changes have been made.
If you have any questions about this process, please call our Student Advise Team on 13 27 86.
If you no longer have access to your student account, please contact TASAC for assistance.
Phone: 07 4930 9090
Toll free: 1300 666 620
International: +61 7 4930 9090
Testamurs
A testamur is a certificate issued by the authority of the University Council and bearing the seal of CQUniversity and is presented to a graduate when an award is conferred. All CQU students and graduates (including TAFE) receive a testamur.
Digital and hard copy testamurs can be ordered online via the links below. Hard copy testamurs incur a fee.
Hard copy testamurs can be ordered online using the links below.
Students can only receive one original hard copy of their Testamur. If an original hard copy has been received in the past, a Replacement Testamur must be ordered using the Order a Replacement Testamur tab below.
As our hard copy awards are A4 sized, some mailboxes do not accommodate an A4 document to be left safely. To ensure that your documents reach you, Australia Post offers a free 'Parcel Collect' or Parcel Locker service.
If you wish to use one of these services, when submitting your awards document order form, please enter your unique Parcel Collect or Parcel Locker address as your Delivery Address. Your unique address is a personalised address including your Australian Post Customer Number (APCN). This address is provided by Australia Post, when you register for the Parcel Collect or Parcel Locker service.
Pricing
- Testamur - AUD $30
- Posting within Australia via Express post – AUD $45.00
- Posting internationally via Express post – AUD $70.00
How to Order
- Order a testamur
- Order a testamur AND a transcript
The My eQuals platform provides CQU students and graduates with authentic, tamper-evident and legally valid digital academic transcripts and testamurs.
My eQuals
My eQuals is the official platform of Australian and New Zealand Tertiary Education Providers, enabling students and graduates to access digital versions of transcripts and testamurs and share them with employers, education providers or other parties.
The My eQuals platform provides CQU students and graduates with authentic, tamper-evident and legally valid digital academic transcripts and testamurs.
All CQU students and graduates (including TAFE) can access certified transcripts and testamurs through My eQuals. These digital documents can be shared with anyone, including employers, universities and other parties, enabling them to view these online.
By accessing transcripts and testamurs via My eQuals, third parties can be certain of the authenticity of each document.
Accessing qualifications conferred after 1 January 2017
Digital records of testamurs conferred after 1 January 2017 are automatically loaded into the My eQuals platform.
When your course is conferred, you will receive an email to your CQU student email address inviting you to join the platform and access your documents. Please allow 3 – 5 business days from Conferral to receive this invitation.
You can log in to My eQuals using the Education Provider option. Provided, your documents have been uploaded, you will be able to view and share them. If there are no documents available, and you graduated after 1 January 2017, please contact coursemanagement@cqu.edu.au and we will upload your documents.
If you already have a My eQuals account set up, you should add your CQUni student email as a secondary email so you can view your CQUniversity documents, or you can add CQUniversity as your provider.
Accessing qualifications conferred before 1 January 2017
Digital copies of testamurs conferred before 1 January 2017 need to be manually requested. You can make a request to access your pre-2017 documents from My eQuals using the links below:
- Request a digital testamur online.
OR - Request a digital transcript AND testamur.
A My eQuals invitation email will be sent to your CQU Student Email account within 5 working days. Please note that processing in peak periods may take longer.
Once you receive the My eQuals invitation, follow the steps in the email to sign in and access your digital documents.
If you have received a digital or hard copy testamur and then changed your name with CQU, you may wish to order an updated digital or hard copy testamur. These can be ordered online via the links below. Hard copy testamurs incur a fee.
- Hard copy Replacement Testamur – AUD $60.00
- Posting within Australia via Express post – AUD $75.00
- Posting internationally via Express post – AUD $100.00
Before a Replacement Testamur order can be processed, we require one of the following:
Statutory Declaration - if your testamur was lost, destroyed or stolen, you'll need to provide a Statutory Declaration outlining your particular circumstances. We will check the information included in the Statutory Declaration to confirm it meets the guidelines to issue a replacement. Statutory declarations should be submitted to coursemanagement@cqu.edu.au.
To ensure a smooth process for requesting a replacement testamur, please include the course name/code and the reason for your request in your Statutory Declaration.
NOTE: Students are encouraged to submit a myGov Digital Statutory Declaration.
Original Testamur Returned - if your document has been damaged or you have changed your name and would like your document re-issued in your new name, you must return your original certificate document to the address below via mail, before your replacement can be issued.
Course Management
CQUniversity
Building 2, Bruce Highway
Rockhampton North QLD 4702
AUSTRALIA
Once we receive the required documents, we will process your order within three to five business days.
To order online, visit:
As our hard copy awards are A4 sized, some mailboxes do not accommodate an A4 document to be left safely. To ensure that your documents reach you, Australia Post offers a free 'Parcel Collect' or Parcel Locker service.
If you wish to use one of these services, when submitting your awards document order form, please enter your unique Parcel Collect or Parcel Locker address as your Delivery Address. Your unique address is a personalised address including your Australian Post Customer Number (APCN). This address is provided by Australia Post, when you register for the Parcel Collect or Parcel Locker service.
Academic Transcripts
An academic transcript is another name for an academic record. All CQUniversity students and graduates (including TAFE) can access official digital and hard copy academic transcripts.
These can be ordered online via the links below. Hard copy transcripts incur a fee.
My eQuals is the official platform of Australian and New Zealand Tertiary Education Providers, enabling students and graduates to access digital versions of transcripts and testamurs and share them with employers, education providers or other parties.
The My eQuals platform provides CQU students and graduates from TAFE and university degrees with authentic, tamper-evident and legally valid digital academic transcripts and testamurs. These digital documents can be shared with anyone, including employers, universities and other parties, enabling them to view these online.
By accessing transcripts and testamurs via My eQuals, third parties can be certain of the authenticity of each document.
Accessing your academic transcript
Digital records of transcripts for courses conferred after 1 January 2017 are automatically loaded into the My eQuals platform. When your course is conferred, you will receive an email to your CQU student email account inviting you to join the platform and access your documents. Please allow 3 - 5 business days from conferral to receive this invitation.
If you were conferred prior to 1 January 2017, or if you have withdrawn from your course or require an interim transcript, your free digital transcript will need to be manually requested through one of the below links:
- request a digital transcript online, or
- request a digital transcript and testamur.
If you require any further assistance, please email coursemanagement@cqu.edu.au or call Frontline Student Services on 13 27 86.
Hard copy official academic transcripts can be ordered online.
Parcel Collect
As our hard copy awards are A4 sized, some mailboxes do not accommodate an A4 document to be left safely. To ensure that your documents reach you, Australia Post offers a free 'Parcel Collect' or Parcel Locker service.
If you wish to use one of these services, when submitting your awards document order form, please enter your unique Parcel Collect or Parcel Locker address as your Delivery Address. Your unique address is a personalised address including your Australian Post Customer Number (APCN). This address is provided by Australia Post, when you register for the Parcel Collect or Parcel Locker service.
Pricing
- Official Transcript - AUD $30
- Official Transcript inclusive of posting within Australia via Express post – AUD $45.00
- Official Transcript inclusive of international posting via Express Post – AUD $70.00
How to Order
- Order a transcript
An unofficial transcript is an unofficial record of all courses and units studied. This cannot be used for education verification purposes.
To access an unofficial transcript and find out about grades and the process of awarding results, please visit the MyCQU Student Portal (login required) or visit Policy and search for ‘Grades’.
Need help?
If you require any further assistance, please email coursemanagement@cqu.edu.au or call the Frontline Students Services Team on 13 27 86.
If it's been a while since you used your MyCQU student portal, learn more about accessing MyCQU.
Statement of Attainment
A Statement of Attainment is issued to all students who complete a short course at CQU. These are sent to the mailing address listed in your MyCQU within 30 days of completing your short course. A digital Statement of Attainment is not currently available.
If you have lost your Statement of Attainment and require a replacement, view the pricing information and order link below.
Before a Replacement Statement of Attainment order can be processed, we require one of the following:
Statutory Declaration - if your Statement of Attainment was lost, destroyed or stolen, you'll need to provide a Statutory Declaration outlining your particular circumstances. We will check the information included in the Statutory Declaration to confirm it meets the guidelines to issue a replacement. Statutory declarations should be submitted to coursemanagement@cqu.edu.au.
To ensure a smooth process for requesting a replacement Statement of Attainment, please include the course name/code and the reason for your request in your Statutory Declaration.
NOTE: Students are encouraged to submit a myGov Digital Statutory Declaration.
Original Statement of Attainment Returned - if your document has been damaged or you have changed your name and would like your document re-issued in your new name, you must return your original certificate document to the address below via mail, before your replacement can be issued.
Course Management
CQUniversity
Building 2, Bruce Highway
Rockhampton North QLD 4702
AUSTRALIA
Once we receive the required documents, we will process your order within three to five business days.
Pricing
- Replacement hard copy TAFE Statement of Attainment – AUD $60.00
- Posting within Australia via Express post – AUD $75.00
- Posting internationally via Express post – AUD $100.00
How to Order
If you require any further assistance, please email coursemanagement@cqu.edu.au or call the Student Advise Team on 13 27 86.
Parcel Collect
As our hard copy awards are A4 sized, some mailboxes do not accommodate an A4 document to be left safely. To ensure that your documents reach you, Australia Post offers a free 'Parcel Collect' or Parcel Locker service.
If you wish to use one of these services, when submitting your awards document order form, please enter your unique Parcel Collect or Parcel Locker address as your Delivery Address. Your unique address is a personalised address including your Australian Post Customer Number (APCN). This address is provided by Australia Post, when you register for the Parcel Collect or Parcel Locker service.
Digital Badge
If you have successfully completed a micro-credential on our Be Different learning platform, you will receive a digital badge as recognition of your learning achievement. All digital badges and certificates of completion are issued through credly.com.
At CQUniversity micro-credentials have been defined as "a certification of assessed learning that is additional, alternative, complementary to or a component part of a formal qualification" (Oliver 2019, p. 19). Micro-credentials may be credit-bearing or non credit-bearing. They are a fast and convenient way to assist individuals learn new skills and engage in continuing professional development. They are non-award and industry relevant. All micro-credentials at CQUniversity are aligned to the United Nations Sustainable Goals.
A digital badge is a visual recognition of your learning achievement.
Learn more about what a digital badge is in our explainer video or email us via cpd-enquiries@cqu.edu.au.
On successful completion of your micro-credential, you will be invited to accept your digital badge and download your certificate of completion. You will receive instructions on how to do this via email.
Frequently Asked Questions
My eQuals is the official platform of Australian and New Zealand Tertiary Education Providers, enabling students and graduates to access digital versions of transcripts and testamurs and share them with employers, education providers or other parties.
Digital transcripts and testamurs are available through the My eQuals platform.
Accessing qualifications conferred after 1 January 2017
Digital records of transcripts and testamurs conferred after 1 January 2017 are automatically loaded into the My eQuals platform.
When your course is conferred, you will receive an email to your CQUni student email address inviting you to join the platform and access your documents. Please allow 3 – 5 business days from Conferral to receive this invitation.
You can log in to My eQuals using the Education Provider option. Provided, your documents have been uploaded, you will be able to view and share them. If there are no documents available, and you graduated after 1 January 2017, please contact coursemanagement@cqu.edu.au and we will upload your documents.
If you already have a My eQuals account set up, you should add your CQUni student email as a secondary email so you can view your CQUniversity documents or you can add CQUniversity as your provider.
Accessing qualifications conferred before 1 January 2017
Digital copies of transcripts and testamurs conferred before 1 January 2017 need to be manually requested. Follow the steps below to access your pre-2017 documents from My eQuals:
- Request a digital transcript online
OR - Request a digital testamur online.
OR - Request a digital transcript AND testamur.
A My eQuals invitation email will be sent to your CQU Student Email account within 5 working days. Please note that processing in peak periods may take longer.
Once you receive the My eQuals invitation, follow the steps in the email to sign in and access your digital documents.
Accessing and requesting documents through the My eQuals platform is free.
A digital document viewed online via the My eQuals platform is the original document issued by the University and can be used for education verification purposes. A PDF or printed copy of this document – even if saved from the platform – is not original and cannot be used for verification.
My eQuals makes it easy to access and share certified academic documents with anyone you choose, including potential employers, recruiters, and professional bodies.
Documents can be shared anytime, anywhere - meaning faster decision making by employers and universities.
Learn more about the benefits of My eQuals.
Yes, all digital documents that you receive in My eQuals are issued by CQUniversity and are authentic certified copies.
Security experts have independently tested the systems, and documents contain digital signatures that meet the legal standards set by the European Union for authentic electronic documents. This standard exceeds requirements in Australia, New Zealand, and the U.S.
Yes. The My eQuals platform uses cryptographic validity to ensure the security of digital records. Students and third parties cannot upload or alter documents.
Most Australian and international organisations accept certified digital transcripts and testamurs through My eQuals in place of hard copy documents. We advise you to check with the organisation you are sharing the documents with, to ensure they accept My eQuals in place of hard copy certified documents.
Yes. However, if you graduated from a course prior to 1 January 2017, you need to request these documents be uploaded manually. Please refer to the How Do I Access My Digital Academic Transcript or Testamur information above.
Please note that My eQuals documents are static documents, meaning they do not update after being issued. If you undertake future study, you will need to request a new transcript after successful completion of each course.
When you register for graduation, the cost of your one hard copy testamur is included in the registration fee, and you will receive your hard copy testamur at your graduation ceremony.
In this case, you do not need to place an order for a hard copy testamur.
If your registered ceremony is months in the future and you would like a hard copy of your testamur now, you can place an order using the Hard Copy Testamur order link above in the Testamurs section and pay for it to be posted to you.
Please note, if you choose to order your testamur in advance, you will not receive any amount refunded from your graduation registration fee, nor will you receive another testamur at graduation. You will also be required to bring your hard copy testamur with you to your ceremony so that it can be presented to you when you cross the stage.
You will not receive a hard copy of your Academic Transcript at your graduation ceremony. A digital copy will be uploaded to My eQuals for free, however, if you would like to order a Hard Copy Official Transcript, please refer to the Academic Transcripts section above.
If you have ever received a hard copy of your testamur in the past, if you require a new hard copy due to your original being damaged or lost, you will need to place an order using the Order a Replacement Testamur webform.
You cannot order a new Testamur using the Hard Copy Testamurs online form.
When ordering a Replacement Testamur, certain documentation is required.
Original copy is damaged
If you are placing an order because your original copy is damaged, you will need to post your original Testamur back prior to us processing your order for a replacement. Your original (damaged) Testamur will be destroyed at this time as only one can be in existence. Please email coursemanagement@cqu.edu.au or contact 13 27 86 for the postal address.
Original copy is lost
If you are placing an order because your original copy is lost, you will need to email coursemanagement@cqu.edu.au with a completed Statutory Declaration stating that you have lost this document. Please visit the Statutory Declarations Attorney General’s Department website to access the form and find information on who is an approved witness.
Please ensure you are submitting the completed statutory declaration form via email or advising course management of your intent to post your damaged Testamur back at the same time as submitting your Replacement Testamur order.
If you have registered for graduation but did not attend, and you would like a hard copy testamur, you will need to submit an order for this. Please refer to the Hard Copy Testamurs section above.
If you have any other questions relating to your Graduation registration, please visit the Graduations page.
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