Contacts and forms
Need Help?
As a new student you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.
| Answer | |
|---|---|
| I'm having trouble finding the units I need to add to my study plan. Where can I find my course structure? | CQUni Handbook |
| I'm having trouble navigating MyCentre. Where can I find step-by-step instructions? | Instruction and information sheets Not what you're looking for? More can be found here! |
| I'm looking for information about services and support. Where can I find this? | Student Portal
|
| I have a general enquiry. Do you have a frequently asked questions page? | Ask CQUni |
Download the Student User Guides
To assist you throughout your studies, CQUniversity has created a variety of Student Guides on a range of study and system related topics. Visit Student Guides (login required)
| I need help with: | Person/Section |
|---|---|
| Understanding unit material Understanding assignments Availability of study materials Assignment submission Assignment extension | Unit Coordinator/Lecturer/Tutor |
| Credit Transfer enquiry Course structure/Unit selection Career advice Can I graduate? | Course Advisors |
| General enquiry Admission enquiry Student ID cards Find a Student Mentor | Student Advice Team
|
| Library resources | Library |
| Textbook requirements | Bookshop and UCROO
|
| Student Success Scholarships Counselling Inclusion and Accessibility International Support Careers Indigenous Support CQUni Connect Start Uni Now (SUN) VET in Schools | Student Life Wellbeing Centre www.cqu.edu.au/scholarships or scholarships@cqu.edu.au internationalsupport@cqu.edu.au indigenous@cqu.edu.au https://www.cqu.edu.au/student-life/new-students/widening-participation www.cqu.edu.au/sun or sun@cqu.edu.au https://www.cqu.edu.au/courses-and-programs/tafe-training/vet-in-schools |
| Student Records Academic Transcripts Examinations HECS/Fees Timetabling issues Complaints Compliments Student Misconduct | Student Governance Centre |
| Graduation ceremony enquiry | Corporate Events and Graduation Office |
| Student Exchange/Study Abroad | International Office |
| Assignment writing Referencing help Maths, computing or science help | Academic Learning Centre |
| IT Help | Technology and Services Assistance Centre (TaSAC)
|
| Safety on-campus | FREE SafeZone Mobile app |
Student Forms
This site is a repository for accessing the common forms for prospective and current students. The forms are either in a downloadable PDF or MS Word format, or as an online electronic form.
Please click the most relevant link below to view the forms available:
Statutory Declarations
The Australian Government Attorney-General's Department describes a statutory declaration as a written statement which you sign and declare to be true before an authorised witness. They are commonly used to legally verify names, addresses, insurance claims, superannuation matters, lost passports and as evidence to support sick leave. Read more about statutory declarations.
Mobile apps
- Our Ucroo mobile app (Ucroo CQUniversity) will connect you with our digital campus. Login with you student username and password to connect with other students and socialise, form study groups, or buy and sell secondhand textbooks.
- SafeZone will help you to stay safe on campus with emergency alerts, first aid requests and a check-in option for when you visit a campus after hours.
- Studiosity (formerly YourTutor) have released a brand new app for accessing after-hours study support. From the app you can save a question for later, snap and upload a photo of a question straight from your phone, get notifications and review your writing feedback, use voice-to-text, and review past sessions.
For more on these free mobile apps, click here.
