Contacts and Forms
NEED HELP?
As a new student, you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.
I need help with:
- Understanding unit material
- Understanding assignments
- Availability of study materials
- Assignment submission
- Assignment extension
Contact the Unit Coordinator/Lecturer/Tutor: See Moodle site for contact details
I need help with:
- Course structure/Unit selection
- Career advice
- Can I graduate?
Contact Course Advisors: Ask a Student Advisor
I need help with:
- Credit Transfer Enquiry
Contact the Academic Pathways Team:
cqu.edu.au/credittransfer
credit@cqu.edu.au
I need help with:
- General enquiry
- Admission enquiry
- Student ID cards
Contact the Student Advice Team:
contactus.cqu.edu.au
13 27 86
I need help with:
- Finding a Student Mentor - cqu.edu.au/studentmentor
I need help with:
- Library resources
cqulibrary@cqu.edu.au
cqu.edu.au/library
I need help with:
- Textbook requirements
I need help with:
- Student Success - Student Life Wellbeing Centre
- Scholarships - cqu.edu.au/scholarships or scholarships@cqu.edu.au
- Counselling - counselling@cqu.edu.au
- Inclusion and Accessibility - accessibility@cqu.edu.au
- International Support - internationalsupport@cqu.edu.au
- Careers - careers@cqu.edu.au
- Indigenous Support - indigenous@cqu.edu.au
- Indigenous Tutoring - ias@cqu.edu.au
- VET Indigenous Support - vetindigenous@cqu.edu.au
- CQUni Connect - cqu.edu.au/student-life/new-students/widening-participation
- Start Uni Now (SUN) - cqu.edu.au/sun or sun@cqu.edu.au
- VET in Schools - VET in Schools
I need help with:
- Student Records
- Academic Transcripts
- Examinations
- HECS/Fees
- Timetabling issues
- Complaints
- Compliments
- Student Misconduct
Contact the Student Governance Centre
Students Complaints Policy
Student Records Enquiry
Examinations Enquiry
Student Fees Enquiry
Timetabling Enquiry
Compliments & Complaints
I need help with:
- Graduation ceremony enquiry
Contact the Corporate Events and Graduation Office
ceg@cqu.edu.au
I need help with:
- Student Exchange/Study Abroad
Contact the International Office
exchange-enquiries@cqu.edu.au
I need help with:
- Assignment writing
- Referencing help
- Maths, computing or science help
Contact the Academic Learning Centre
|Moodle ALC site
Great Guide to University Study!
I need help with:
- IT Help
Contact the Technology and Services Assistance Centre (TaSAC)
cqu.edu.au/it-help
tasac@cqu.edu.au
1300 666 620
I need help with:
- Safety on-campus - Download the FREE SafeZone Mobile app
PDF Guides
To assist you throughout your studies, CQUniversity has created a variety of Guides on a range of study and system-related topics. Visit the MyCQU Student Portal and log in with your student ID and password. Then visit the Study view and scroll down to the Guides section to view the collection.
Student Forms
This site is a repository for accessing the common forms for prospective and current students. The forms are either in a downloadable PDF or MS Word format, or as an online electronic form.
Please click the most relevant link below to view the forms available:
Statutory Declarations
The Australian Government Attorney-General's Department describes a statutory declaration as a written statement which you sign and declare to be true before an authorised witness. They are commonly used to legally verify names, addresses, insurance claims, superannuation matters, lost passports and as evidence to support sick leave. To find out more about statutory declarations and access the Commonwealth statutory declaration form, visit this website.
Mobile apps
- The MyCQU Student Portal is your personalised gateway to all the advice, services, and resources you will need to stay organised and feel supported throughout your study journey.
- SafeZone will help you to stay safe on campus with emergency alerts, first aid requests and a check-in option for when you visit a campus after hours.
- Studiosity (formerly YourTutor) have released a brand new app for accessing after-hours study support. From the app you can save a question for later, snap and upload a photo of a question straight from your phone, get notifications and review your writing feedback, use voice-to-text, and review past sessions.