Contacts and Forms


As a new student, you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.

I need help with:

  • Understanding unit material
  • Understanding assignments
  • Availability of study materials
  • Assignment submission
  • Assignment extension

Contact the Unit Coordinator/Lecturer/Tutor: See Moodle site for contact details.

I need help with:

  • Course structure/Unit selection
  • Can I graduate?

Contact Course Advisers: Ask a Course Adviser.

I need help with:

  • Credit Transfer Enquiry

Contact the Academic Pathways Team:
Learn about credit for prior learning.
Email the Academic Pathways team at

I need help with:

  • General enquiry
  • Admission enquiry
  • Student ID cards

Contact Frontline Student Services:
Ask a question.
Phone Frontline Student Services on 13 27 86.

I need help with:

I need help with:

  • Library resources

Email the Library at
Explore the range of Library resources and services.

I need help with:

  • Textbook requirements

Visit the CQUni Bookshop for all of your textbook, stationery, and coursewear needs.

I need help with:

I need help with:

  • Complaints
  • Student Misconduct

View the Student Complaints Policy or submit an Official Complaint.

I need help with:

I need help with:

  • Graduation ceremony enquiry

Contact the University Life team at

I need help with:

  • Student Exchange/Study Abroad

Contact the International Office at

I need help with:

  • Assignment writing
  • Referencing help
  • Maths, computing or science help

Contact the Academic Learning Centre (ALC)
Find out how the ALC can support you.
For resources and workshop details, visit the ALC Moodle site.

I need help with:

  • IT Help

Contact the Technology and Services Assistance Centre (TaSAC)
Read about the technical support and assistance provided by TaSAC.
Email TaSAC at
Phone TaSAC on 1300 666 620.

I need help with:

PDF Guides

To assist you throughout your studies, CQUniversity has created a variety of Guides on a range of study and system-related topics. Visit the MyCQU Student Portal and log in with your student ID and password. Then visit the Study view and scroll down to the Guides section to view the collection.

Student Forms

This site is a repository for accessing the common forms for prospective and current students. The forms are either in a downloadable PDF or MS Word format, or as an online electronic form.

Please click the most relevant link below to view the forms available:

Statutory Declarations

The Australian Government Attorney-General's Department describes a statutory declaration as a written statement which you sign and declare to be true before an authorised witness. They are commonly used to legally verify names, addresses, insurance claims, superannuation matters, lost passports and as evidence to support sick leave. To find out more about statutory declarations and access the Commonwealth statutory declaration form, visit this website.

Mobile apps

A range of mobile apps are available to CQUni students, including Studiosity for after-hours study support, SafeZone to help you stay safe on campus, and MyCQU to help you stay organised and feel supported throughout your study journey.

View mobile apps