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Social Media

CQUniversity Australia has one of the largest footprints of any university in Australia, proudly offering a wide variety of TAFE and university qualifications around Australia and the world. In order to share our student experience, engage with industry and community and proudly display our brand values, we have a presence on social media.

Facebook

Join over 96,000 followers on Facebook and keep up-to-date with everything CQUni has to offer. If you are studying at one of our campuses we have local Facebook groups set up for each location, or you can follow our CQUni Student News page too.

Official Facebook Page

Official Facebook Groups

LinkedIn

We are proud to celebrate the achievements of our CQUniversity community, whether it be our staff, students, alumni or industry partners. Head to our LinkedIn channel, or if you are a recent graduate or an alumnus, join our private group for exclusive events and updates.

LInkedIn

Twitter

For live tweets from our events, the latest news updates as well as research and academic trends. follow us on Twitter. Join the conversation by tagging @CQUni in your tweets or use #CQUni.

Twitter

Instagram

Follow @cquniversity on Instagram and get to see what student like looks like through our images and stories. We also want to see what your student life looks like too, so share your photos with us using #CQUni.

Instagram

YouTube

Our YouTube channel is where you can find all of our latest commercials, testimonials and success stories. Join as a subscriber and follow our CQUniNews channel for the latest news, student achievements, and research outcomes.

YouTube

International

CQUniversity provides education opportunities all around the world, with students in 115 different countries. We encourage international students to follow us on the above channels, however, we also have accounts on YouKu and Weibo.

Weibo

Official Social Media Profile Rules

CQUniversity maintains social media profiles on a variety of platforms in order to communicate to a diverse range of students, alumni, staff and prospective students, as well as the wider community. We intend for these spaces to reflect our vision and values as an organization and provide safe, inclusive environments for anyone to communicate with and about CQUniversity. To ensure this is maintained, users who interact on any CQUniversity official social media activity must adhere to our Official Social Media Profile Rules.

FREQUENTLY ASKED QUESTIONS

  1. Zero Tolerance to Bullying and Harassment
    CQUniversity takes a Zero Tolerance approach to bullying and harassment and will adhere to this approach on all social media channels. We reserve the right to enforce Zero Tolerance by requesting users remove content that is deemed unsuitable. We also reserve the right to remove this content ourselves and will take action in banning repeat offenders.
  2. Participant Conduct
    Activity with CQUniversity Official Profiles will be monitored on a regular basis to ensure adherence to the CQUniversity Social Media Policy and Official Social Media Channel Rules. While we understand that social media is a 24/7 medium, our moderators can only operate within their own capabilities. See the about section for our business hours and if you need to contact the university urgently, please send the CQUniversity Australia page a message or call 13 27 86.
  3. Shared Content
    Comments, messages and posts containing any of the following forms of content may be removed or requested to be removed:
    1. Comments not related to the post being commented upon.
    2. Profane language or content.
    3. Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, colour, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation.
    4. Sexual content or links to sexual content.
    5. Solicitations of commerce.
    6. Conduct or encouragement of illegal activity.
    7. Information that may tend to compromise the safety or security of the public or public systems.
    8. Content that violates a legal ownership interest of any other party.
    9. Name calling and/or personal attacks.
    10. Spam comments, including the same comment posted repeatedly.
    11. Personal information about you or another individual (including identifying information, email or home addresses or phone numbers).
      *False representation of another individual or organization.

CQUniversity maintains a presence on various social media channels and interacts with users in line with the university’s Policy, Governance and Social Media Strategy. These platforms are also used by the Marketing Directorate to promote targeted study options and information. A full list of CQUniversity’s social media profiles is available via the CQUniversity website.

Social Media activity can be defined as:

  • Posts to CQUniversity Official Profiles
  • Liking, commenting or sharing posts by CQUniversity Official Profiles
  • Liking, commenting or sharing advertisements and promoted content by CQUniversity Official Profiles
  • Liking, commenting or sharing posts within CQUniversity Official Facebook Groups
  • Direct messages to CQUniversity Official Profiles
  • Mentioning or tagging CQUniversity on social media
  • Using Official CQUniversity Hashtags

CQUniversity Official Social Media Profiles are moderated from 8:45 am – 4:45 pm, Monday to Friday (excluding public holidays). If users see content that violates these rules and wish to report this to the university, please submit a Student Feedback Form online or send a direct message to CQUniversity Official Social Media Profiles with the following information:

  • Context to this content including time, location and any other comments/initial post
  • Provide a link or screenshot with as much information as possible
  • A link to the profile of the offending user
  • Which rules you believe this user has violated

Please note, if the content you are reporting is deemed ‘not safe for work’ (i.e. featuring pornographic, violent or highly prolific content), please note this as part of your message to CQUniversity as a warning for our moderators.

If you are reporting content that involves the safety of someone or involves legal ramifications, we encourage you to contact local authorities directly to report this.

If users have questions about study at CQUniversity, we strongly encourage reaching out to CQUniversity and either sending a direct message to a CQUniversity Official Social Media Profile or contact us online.

Our recruitment team receives and handles requests from prospective students through our CQUniversity Australia Facebook page. If you message us on other channels about application-related questions, you will likely be directed to the Facebook page so that this team can assist you.

We request that you refrain from messaging individual staff profiles, including moderators of Official Facebook Groups, as these requests will only be handled by the Digital Experience and Student Recruitment teams on Official Social Media Profiles.

We recommend users avoid sharing personal or identifiable content on public social media forums. CQUniversity will only ever request this information in secure private communication channels, such as social media direct messages, and only in order to assist with an enquiry regarding study or application to study.

Please only provide your personal information, including student number, to verified CQUniversity accounts. If you see something that seems suspicious and you want to verify this, please confirm with our Official Social Media Profiles.

To assist our Recruitment Team in best answering your enquiries, you may be asked to provide your name and contact details. These details will not be shared outside of the social media platform or our Customer Relationship Management software. This software is protected and used to connect user journeys from various communication platforms.

If you feel uncomfortable sharing information on social media direct messages, please contact CQUniversity on 13 27 86 or via our online contact form. You can find more information about Privacy at CQUniversity on our website.

Creating Your Own Social Media Account

CQUniversity aims to facilitate the engagement of our online communities, through a few, well maintained social media accounts.

If you are a staff member or student at CQUniversity and you want to set up a social media profile for professional use, using our name or logo, this must be approved by the Digital Marketing team before being created. There is a suite of helpful resources on StaffNet for staff, however, please email online@cqu.edu.au and the Digital Marketing team will be able to assist you further.

Contact

If you have any questions, comments or suggestions regarding CQUni's social media presence, please do not hesitate to contact online@cqu.edu.au.