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PDC20076 - Communication in Healthcare


At a glance

As health professionals, our range of services are as varied as our clients. Health communication is shaped by many influences. Communication is an active involvement of seeking, processing and sharing information of our understanding and shared meanings. This online Short Course provides an overview of the communication skills involved in health care required to provide effective and meaningful care to clients.

The fee for this short course will be $220.00.

Study Mode Online
Intake Dates Year Round

Hours of study

9 hours

Career Opportunities

This course provides Professional Development for health professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession

Professional Recognition

Upon successful completion of the course, students will be awarded 9 Continuing Professional Development (CPD) hours and a CQUniversity Certificate of Completion.


Course Summary

The course comprises of the following 7 short courses:

  1. Clinical Handover – Principles of Clinical Communication
  2. Communication at the End of Life
  3. Effective Communication in Health
  4. Dealing with Aggression – An Introduction
  5. Health Professional’s Guide to Professional Boundaries
  6. Reporting Elder Abuse
  7. Writing Progress Notes – An Introduction

These courses can be completed as individual courses or completed within this bundled course.

Course Learning Outcomes:

  1. Identify the role of the nurse in information handling
  2. Identify the characteristics of quality information
  3. Describe the information systems required in health
  4. Outline information security and confidentiality.

Entry Requirements

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

Program Structure

Self-paced online study with a Multiple Choice Quiz (MCQ).

How to Apply


For direct access to the course, visit

Key dates

30 APR
Online Chat Session
23 MAY
Online Chat Session