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IND21 - Communication in Healthcare


At a glance

As health professionals, our range of services are varied as our clients.   Health communication is shaped by many influences.  Communication is an active involvement of seeking, processing and sharing information of our understanding and shared meanings.

The course comprises of seven modules:

  • Clinical Handover – Principles of Clinical Communication
  • Communication at the End of Life
  • Effective Communication in Health
  • Dealing with Aggression – An Introduction
  • Health Professional’s Guide to Professional Boundaries
  • Reporting Elder Abuse
  • Writing Progress Notes – An Introduction

Total cost of this course is $220.00, for direct access to the course visit

Study Mode Online
Intake Dates Year Round

Hours of study

This nine hour course is completed online.

Professional Recognition

Successful completion of this course is awarded nine CPD hours.


Course Summary

This nine hour course provides you with an overview of the communication skills involved in health care and those required to provide effective and meaningful care to clients.

Learning Outcomes:

  • Identify the role of the nurse in information handling
  • Identify the characteristics of quality information
  • Describe the information systems required in health
  • Outline information security and confidentiality

Entry Requirements

There are no entry requirements for this course.

Delivery method

Access to this course is through our Learning Management System at

Program Structure

Self-directed online course with quiz

How to Apply


To enrol in this short course, please visit and register your attendance at