Online Learning Support

Everyone has different needs when it comes to personal and learning support. At CQUniversity we understand that getting the right support when you need it can make all the difference to achieving your study and career goals. As part of our community of more than 18,000 online students, you will have access to a wide range of support services right at your fingertips using MyCQU, your personalised learning and support hub. And, as an online student you can access services via phone or on campus if that suits you too.

From study success to mental health and wellbeing, financial support, career advice, IT help and library services to specialised accessibility support, multi-faith and advocate and ally community support, plus more -  we’ve got you covered.

Student working on laptop


Library resources

When you study online you will have access to all CQUniversity libraries. Access e-journals, e-books and a variety of other electronic resources, or borrow books using our online booking system which includes free return postage. You can also visit one of our libraries in person if you are near one of our campus locations. Our libraries also offer a range of innovative online workshops, training sessions, Zoom or phone call assistance and how-to videos to support your learning needs.

Learning support

If you are new to study or returning after a long break be sure to access the Academic Learning Centre (ALC) which provides online resources, workshops and assistance for academic writing and referencing, mathematics, science and computing.  The friendly team are available via MyCQU for online appointments or you can drop in on campus. They are also able to assist with completing assessment tasks and preparing for exams if you need an extra hand.

Campus and hub facilities

One of the biggest advantages of studying online with CQUniversity is the unparalleled access to more than 20 locations in regional towns and cities across the country. Just because you study online doesn’t mean you can’t access our facilities. So, when you need a quiet place to study, want to connect with other students, use our facilities or access services in person, you’ll find a welcoming place to visit.