PDC202203 - Person-Centred Practice - A Housing and Homelessness Lens: Homelessness Qld
Overview
Designed primarily for new, emerging, and early-career practitioners, the micro-credential provides an evidence-informed introduction to contemporary homelessness practice. It supports participants to build confidence, develop a shared understanding of key practice approaches, and strengthen their ability to work effectively within complex housing and homelessness systems.
This micro-credential is also valuable for experienced practitioners transitioning into homelessness services from related sectors and for organisations seeking a consistent, sector-informed induction and workforce development resource.
Unlike many existing short courses that focus primarily on awareness or information sharing, this micro-credential bridges the gap between theory and practice. Participants will explore contemporary evidence, lived and living experience insights, and proven practice approaches while developing practical skills that can be immediately applied within frontline homelessness and housing settings.
Ultimately, this micro-credential recognises a simple truth: better outcomes for people experiencing or at risk of homelessness depend not only on housing, but also on a capable, confident, supported, and connected workforce.
This online micro-credential provides a non-creditable micro-credential and digital badge which can be shared to your social networks and displayed in your professional portfolio.
Our micro-credentials are aligned to the United Nations Sustainable Development Goals.
What is a Digital Badge?
Career Opportunities
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.
Structure & Availability
Person-Centred Practice: A Housing and Homelessness Lens Micro-credential
Duration:2 hours of online self-paced learning. Students can access the micro-credential for one year from enrolment.
1. Understand the principles of person-centred and strengths-based practice within housing and homelessness services.
2. Recognise how trauma, culture, identity, and systemic disadvantage influence a person’s experience of homelessness and engagement with services.
3. Identify appropriate approaches that promote dignity, trust, meaningful participation, and self-determination when working alongside individuals, families, and communities.
4. Identify the importance of cultural safety, particularly in supporting First Nations peoples, and recognise culturally responsive and inclusive practice approaches.
5. Recognise the value of lived and living expertise and incorporate principles of voice, choice, and accountability into everyday practice.
6. Recognise the importance of reflecting on personal values, assumptions, and professional responsibilities to support ethical, relational, and evidence-informed homelessness practice.
Award
Digital Badge via Credly.
Students can also download a Certificate of Completion, share to social media or add to a professional portfolio.
Requirements
Participant Eligibility, Data Collection and Privacy
As this program is fully funded by the Queensland Government through the Department of Trade, Employment and Training (DTET), participants must:
- Be aged 15 years or over.
- Permanently reside in Queensland (a valid Queensland postcode is required).
- Be an Australian or New Zealand citizen, Australian permanent resident, or hold an eligible visa.
Please be aware, on enrolment we require some basic information from you to assess your eligibility to participate. Once eligibility has been established, you will be able to continue with the enrolment survey which will gather further personal details and information relating to your employment status.
CQU, Homelessness Queensland and the Department of Trade, Employment, and Training (Queensland Government department) are collecting your personal information for the purpose of administering the Micro-credentialing Program. We will not add you, or participating individuals, to a mailing list, or give your personal information to third parties without your consent, unless required by law.
If you have any questions about eligibility, personal data collection, start dates, bulk enrolments, or course content, please don't hesitate to reach out to [email protected]
How to Apply
Once you have selected your desired micro-credential, you can now add it to your shopping cart to enable you to purchase more than one "course" in a single transaction.
Once you have added all the micro-credentials you wish to purchase, you will be directed to the payment gateway and will be asked to "authenticate" your account on our Learning Management System Be Different.
If you are an existing CPD student, please use sign in options used to access CPD micro-credential courses in Be Different.
If you a new student to CPD, please select option “Don’t have an account?” Sign up now and follow the prompts to create a new account.
After successful authentication, you will be redirected to the CQUniversity secure payment gateway. Please add your payment details to complete the transaction.4. Following a successful payment, you will automatically be redirected to the course in the Learning Management System Be Different where you will find your selection of micro-credentials on your Dashboard.
