SIT20116 - Certificate II in Tourism
| Duration | There are multiple durations. Please refer to Course Structure below. |
| Location | Online |
| Study mode | Online, RPL/RCC/Credit |
| Total units | 11 |
Overview
Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
Possible job titles include: documentation clerk for a tour wholesaler or travel agency; museum attendant; office assistant for a tour operator; receptionist and office assistant for a professional conference organiser or event management business; receptionist and office assistant in a travel agency; retail sales assistant in an attraction; or ride attendant in an attraction.Structure & Availability
Online
Duration:6 months full time or 12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| Unit Code | Unit Name |
|---|---|
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS002 | Provide visitor information |
| SITXCOM001 | Source and present information |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL002 | Access and interpret product information |
Module 3 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| SITXCOM002 | Show social and cultural sensitivity |
| BSBWOR203 | Work effectively with others |
Module 4 - Work safely & sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 5 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
Start TAFE Now (STN) - Online
Duration:12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| Unit Code | Unit Name |
|---|---|
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS002 | Provide visitor information |
| SITXCOM001 | Source and present information |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL002 | Access and interpret product information |
Module 3 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| SITXCOM002 | Show social and cultural sensitivity |
| BSBWOR203 | Work effectively with others |
Module 4 - Work safely & sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
| SITXWHS001 | Participate in safe work practices |
Module 5 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
User Choice (Trainee)
Duration:6 months full time or 12 months part time
Module 1 - Share, source, provide & present travel & tourism industry
| Unit Code | Unit Name |
|---|---|
| SITXCOM001 | Source and present information |
| SITXCCS002 | Provide visitor information |
| SITTIND001 | Source and use information on the tourism and travel industry |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL002 | Access and interpret product information |
| SITTTSL004 | Provide advice on Australian destinations |
Module 3 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| SITXCOM002 | Show social and cultural sensitivity |
| BSBWOR203 | Work effectively with others |
Module 4 - Work safely & sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 5 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| SITXCCS003 | Interact with customers |
| BSBCMM201 | Communicate in the workplace |
This course has no residential schools.
Practical skills will need to be demonstrated in an industry or simulated environment such as a tourist provider, guided tours, tour activities and does not need to be purely based in an office environment. Students will need access to an environment where the planning, sale and supply of tourism and travel products and services are offered along with access to organisational policies and procedures. Students not currently working in the industry, or who don’t have access to workplace simulated environments will need to organise this in consultation with teaching staff. To successfully complete the video recording assessment, you will need to participate in role plays or simulated activities, set up for the purpose of assessment in a simulated workplace environment.
Requirements
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course.
Fees & Scholarships
2023 Indicative Fees
| Fee Type | Fees |
|---|---|
| Fee for service | $2,926 |
| Fee for service per unit | $266 |
| TAFE Priority Skills Fund/Training Program fee per unit | $72 |
| Co-Contribution Fee | $1,441 |
| Co-Contribution Concessional Fee | $1,056 |
| Co-Contribution Fee per unit | $131 |
| Co-Contribution Concessional Fee per unit | $96 |
Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding.
For high school students you may be eligible for the Queensland Government’s VET in Schools (VETiS) program which is fee-free. Course specific costs may be applicable, an example would be high vis clothes and safety boots for trade courses.
If you are unsure, please call us on 13 27 86.
At CQUniversity, we believe higher education should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.Â
How to apply
Step 1: Get a Unique Student Identifier (USI)
Visit usi.gov.au to create a USI or find an existing one.
Step 2: Prepare your eligibility documentation
So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. This includes proof of your:
- Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
- Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)
For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.
To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.
Step 3: Start TAFE Now Application Documents
If you are applying via our Start TAFE Now Program you will need to ensure you attached the following documents to your application:
- A signed Start Now Study Authorisation Form
Step 4: Apply Online
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.
Click on the Apply button below to start your application.
