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Right to Information

The public have a general right of access to information held by CQUniversity Australia.

In September 2007, the Queensland Government commissioned a comprehensive review of Queensland’s Freedom of Information legislation. The report made 141 recommendations for reform. The Queensland Government supported in full 116 of the report’s recommendations and either partially or in principle supported another 23 recommendations. The result is the new Right to Information Act 2009 and the Information Privacy Act 2009. Both Acts were assented to on 12 June 2009 and came into force on 1 July 2009. Access to and amendment of personal information is now formalised in a separate Information Privacy Act.

The Right to Information Act 2009 (RTI Act) promotes greater openness and accountability by requiring all Government Agencies to make information available proactively, through a publication scheme and a disclosure log.  A disclosure log lists previous RTI requests (exclusive of personal information) to make them easily accessible to others.

Documents available through the publication scheme or from the website are free of charge unless otherwise stated. An access application fee is payable for requests under the RTI Act for non-personal information. Further processing fees may be payable as set out in the Right to Information Regulation 2009.

If you cannot find the information you are seeking via the publication scheme or on the University’s website, you can submit an application for the information.  You can also contact the University's Coordinator Records and Privacy via email to determine if the information can be released.

Enquiries regarding Right to Information should be directed to the Coordinator Records and Privacy by email to privacyrti@cqu.edu.au

Publication Scheme and Disclosure Log

Making a Right to Information Request

If you wish to lodge an application under the Right to Information Act, please complete a valid Right to Information and Information Privacy Access Application Form and email it to privacyrti@cqu.edu.au or post to:

Coordinator Records and Privacy
Governance
CQUniversity Australia
554 - 700 Yaamba Road
NORMAN GARDENS QLD 4701

Further processing fees may be payable as set out in the Right to Information Regulation 2009.

Individuals seeking access to information containing personal information can do so via an Information Privacy request in accordance with the Information Privacy Act 2009 (IP Act).

To find out more about accessing your personal information, please visit our Privacy page

Right to Review

Internal Review

If you are dissatisfied with CQUniversity’s decision on your right to information application, you can apply to have that decision reviewed.

An application to have a decision internally reviewed must be made within 20 business days of the date of the letter communicating that decision.  A request for review must be made in writing and emailed to privacyrti@cqu.edu.au or posted to:

Director Governance
CQUniversity Australia
554 - 700 Yaamba Road
NORMAN GARDENS QLD 4701

External Review

If you are dissatisfied with the outcome of the internal review, or you wish to proceed directly to an external review, you may apply in writing to the Office of the Information Commissioner for an external review of CQUniversity’s decision.  It is not necessary to have an internal review before applying for an external review.

Any application for external review must be made in writing to the Office of the Information Commission within 20 business days of the decision notice or the date of the internal review decision (whichever is later).

An application for external review can be lodged:

In person: Level 7, 133 Mary Street, Brisbane
By post: PO Box 10143, Adelaide Street, Brisbane QLD 4000
By email:  administration@oic.qld.gov.au
Online: Office of the Information Commissioner