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Welcome. This site contains the University’s policies and procedures, plans, committee terms of reference, codes, charters, guidelines, forms and templates.

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1 - 10 of 91 search results for Student Feedback Compliments and Complaints Policy and Procedure where 87 match all words and 4 match some words.

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  1. Student Feedback - Compliments and Complaints Policy and Procedure

    Category: Policy; Procedure | Subject: Academic; Student; Administration and Operations | PDF (283k)

    STUDENT FEEDBACK – COMPLIMENTS AND COMPLAINTS. Policy Statement | Procedure | Responsibilities | Definitions | Related Legislation and Documents. ... complainant within the Customer Relationship Management system. Written, anonymous complaints. Student

  2. Cross-Institutional Study Policy and Procedure

    Category: Policy; Procedure | Subject: Academic; Administration and Operations; Student | PDF (116k)

    the complaint in accordance with the Student Feedback – Compliments and Complaints Policy and Procedure. ... Student Feedback – Compliments and Complaints Policy and Procedure. Tertiary Education Quality and Standards Agency Act 2011 (Cwlth) 8

  3. Academic Appeals Policy and Procedure

    Category: Policy; Procedure | Subject: Academic; Student; Administration and Operations | PDF (113k)

    3.2 Student eligibility for an appeal is determined in accordance with this policy and procedure. ... Academic Misconduct Procedure. Student Research Misconduct Policy and Procedure. Student Feedback – Compliments and Complaints Policy and Procedure.

  4. Overseas Student Transfer Policy and Procedure

    Category: Policy; Procedure | Subject: Student; Administration and Operations | PDF (126k)

    account, the reasons for the decision in writing, and their right to appeal the decision in accordance with the Student Feedback – Compliments and Complaints Policy and Procedure. ... assessing internal appeals in accordance with the Student Feedback

  5. Cancellation of Studies - International Students Procedure

    Category: Procedure | Subject: Student; Academic; Administration and Operations | PDF (87k)

    accordance with the Student Feedback – Compliments and Complaints Policy and Procedure. ... Overseas Student Transfer Policy and Procedure. Student Feedback – Compliments and Complaints Policy and Procedure 7 FEEDBACK 7.1 University staff and

  6. Disability Policy

    Category: Policy | Subject: Human Resources; Student | PDF (146k)

    Individuals who believe they have experienced discrimination or harassment because of their disability should pursue a resolution through the Student Feedback – Compliments and Complaints Policy and Procedure or the Workplace Harassment

  7. Credit for Prior Learning in Higher Education Policy and Procedure

    Category: Policy; Procedure | Subject: Academic; Administration and Operations; Student | PDF (175k)

    a complaint in accordance with the Student Feedback – Compliments and Complaints Policy and Procedure. ... Streamlined Visa Processing Arrangements (Department of Home Affairs). Student Feedback – Compliments and Complaints Policy and Procedure.

  8. Election Campaign Guideline

    Category: Guideline | Subject: Student; Administration and Operations | PDF (84k)

    the Student Feedback – Compliments and Complaints Policy and Procedure. ... 7 RELATED LEGISLATION AND DOCUMENTS. Code of Conduct. Student Charter. Student Feedback – Compliments and Complaints Policy and Procedure 8 FEEDBACK 8.1 University staff and

  9. ESOS (Education Services for Overseas Students) Manual 2018

    Category: Guideline | Subject: Administration and Operations; Student | PDF (635k)

    Procedure – International Students which provides academic units and other advisors with the authority to make choices in the management of a student's course. ... 11.5 If the student accesses the provider's complaints and appeals process and this

  10. Monitoring Overseas Student Visa Requirements Policy and Procedure

    Category: Procedure | Subject: Student; Administration and Operations | PDF (81k)

    3.18 Students who have a complaint, which may or may not relate to the appeal, may make a complaint in accordance with the Student Feedback – Compliments and Complaints Policy and ... Student Feedback – Compliments and Complaints Policy and Procedure

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