Email Etiquette - PDC57233
Email is used in business and personal communication with millions of messages sent on a daily basis. This online micro-credential will identify the key elements of email etiquette in maintaining open and professional channels of communication in all settings. It will also cover topics including how to construct an email message, adding attachments and hyperlinks, adding a signature block and guidelines on copying others to email correspondence.
This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio.
- Understand the principles of professional communication when using email
- Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
- Understand the key elements of email and the tools which can be applied to improve email etiquette.
There are no specific entry requirements to enrol in this short course.
Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.