Email Etiquette - PDC57233






1 hour

Email is used in business and personal communication with millions of messages sent on a daily basis. This online Short Course will identify the key elements of email etiquette in maintaining open and professional channels of communication in all settings. The course will cover topics including how to construct an email message, adding attachments and hyperlinks, adding a signature block and guidelines on copying others to email correspondence.

The fee for this short course will be $25.00.

Standard Course Structure

Duration: 1 hour
  1. Understand the principles of professional communication when using email
  2. Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  3. Understand the key elements of email and the tools which can be applied to improve email etiquette.


Online Quiz

There are no specific entry requirements to enrol in this short course.

This course provides Professional Development for a variety of personnel.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course, students will be awarded 1 Continuing Professional Development (CPD) hour and a CQUniversity Certificate of Completion.

For direct access to the course, visit