Official Complaints

Prior to submitting your official complaint, please ensure that you have read the Complaints Policy and Procedure which is located on the CQUniversity Policy site: policy.

CQUniversity seeks to comply with the Information Privacy Act 2009 (Qld). When you lodge a complaint with us the University collects personal information from you for the purpose of dealing with your complaints and improving its service to its students. That information may be shared internally with staff who can assist us to resolve the complaint however your personal information is not passed to any outside party without your consent except as required by law.

If you have any questions or concerns please contact complaints@cqu.edu.au

Student ID *

First name *

Last name *

Email address *

Have you attempted to resolve this complaint informally? *

If yes, please provide the details

Please provide the details of your official complaint *

Complaint Category * Please select the categories that best applies to your complaint. Crtl+Click to select multiple.

Course/Unit If the complaint is related to a unit or course, please provide the unit code or course details.

Desired Outcome If this is a formal complaint, please indicate what outcome you are seeking.

Further discussion

Tick this box if you would like to be contacted by the Student Counselling and Wellbeing Service to further discuss your support needs. The details of your complaint and your contact information will be provided to the Student Counselling and Wellbeing Service.

If you wish to provide any documentation or supporting evidence in relation to your complaint, please email this to complaints@cqu.edu.au

If you are a human, do not fill in this field

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