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Communicating with Influence in Health Care - PDC50569

The most important element in effective managing and leadership is good communication. Effective communication is all about conveying your messages to other people clearly and unambiguously. It is also about receiving information that others are sending to you, with as little distortion as possible. This is important for everyone, but even more so if you are a health professional. Learn about the principles and techniques of effective communication in this online micro-credential, including conflict resolution strategies. As a micro-credential, this course gives you a certificate of completion and a digital badge to display in your profile or share on social media.

DOMESTICINTERNATIONAL
STUDY MODES

Fee

$150

DURATION

10 hours online self-paced learning. Students can access the micro-credential for one year from enrolment.

This online micro-credential outlines the principles of effective communication, and identifies techniques in communication including conflict resolution and communicating with influence in health care.

This is a non-creditable micro-credential which is awarded a digital badge and Certificate of Completion which can be shared to your social networks and displayed in your professional portfolio

Our micro-credentials are aligned to the United Nations Sustainable Development Goals.

What is a Digital Badge?

No information available at this time.
  1. Identify and overcome barriers to effective communication
  2. Minimise miscommunication and communication breakdown
  3. Develop techniques for effective communication and listening skills
  4. Understand the application of subliminal communication techniques
  5. Review effective tools for communicating with influence in health care.

Assessment

Online Quiz

Award

Digital Badge via Credly

Students can also download a Certificate of Completion, share to social media or add to a professional portfolio. 

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

Our micro-credentials are available for anyone to access. You do not have to be a CQUniversity student. 

Undertaking this micro-credential enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the micro-credential, students will be awarded Continuing Professional Development (CPD) hours, a non-creditable micro-credential (Digital Badge) and a Certificate of Completion.

  1. Once you have selected your desired micro-credential, you can now add it to your shopping cart to enable you to purchase more than one "course" in a single transaction. 
  2. Once you have added all the micro-credentials you wish to purchase, you will be directed to the payment gateway and will be asked to "authenticate" your account on our Learning Management System Be Different.  
    • If you are an existing CPD student, please use sign in options used to access CPD micro-credential courses in Be Different.
    • If you a new student to CPD, please select option “Don’t have an account?” Sign up now and follow the prompts to create a new account.
  3. After successful authentication, you will be redirected to the CQUniversity secure payment gateway. Please add your payment details to complete the transaction. 
  4. Following a successful payment, you will automatically be redirected to the course in the Learning Management System Be Different where you will find your selection of micro-credentials on your Dashboard.