Communicate in Complex Situations to Support Health Care - PDC50568






1 hour

This online Short Course looks at the skills and knowledge required to effectively communicate with patients, colleagues and health providers in complex situations using verbal and nonverbal interactions. It requires workers to address these significant challenges in the context of providing a health care service.

The fee for this short course will be $25.00.

Standard Course Structure

Duration: 1 hour
  1. Understand the process of communicating effectively with patients and colleagues
  2. Understand the use of effective communication techniques
  3. Understand how to convey and receive information using several modes of communication.


Online Quiz

There are no specific entry requirements, however, students enrolling in this course should work in the healthcare profession.

This course provides Professional Development for novice health professionals.

Undertaking this course enables students to meet their Continuing Professional Development obligations and industry update requirements in their profession. Upon successful completion of the course students will be awarded 1 Continuing Professional Development (CPD) hour and a CQUniversity Certificate of Completion.

For direct access to the course, visit