SIT30116 - Certificate III in Tourism
| Duration | There are multiple durations. Please refer to Course Structure below. |
| Location | Online |
| Study mode | Online, RPL/RCC/Credit |
| Total units | 15 |
Overview
If you are seeking a career where you can combine work with your passion for travel, the Certificate III in Tourism may be for you. Your studies will focus on developing a range of tourism sales, operational and tour delivery skills. This course has a practical focus, ensuring you graduate work-ready and are equipped with the skills needed to enter the diverse and dynamic tourism industry.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
Possible job titles include: Adventure tourism guide, Attendant or senior ride operator in an attraction or theme park, Booking agent, Cellar door salesperson and guide in a winery, Customer service agent, Guide and sales person in an Indigenous Cultural Centre, Inbound tour coordinator, Marine tourism guide or dive tour operator, Museum attendant, Operations consultant for a tour operator, Reservation sales agent,. Sales consultant, Visitor information officer.Structure & Availability
Online
Duration:This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. May also be studied part time.
Module 1 - Share, source, provide and present travel and tourism industry
| Unit Code | Unit Name |
|---|---|
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCOM001 | Source and present information |
| SITXCCS002 | Provide visitor information |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL002 | Access and interpret product information |
Module 3 - Preparing and booking customer's requests
| Unit Code | Unit Name |
|---|---|
| SITTTSL006 | Prepare quotations |
| SITTTSL008 | Book supplier products and services |
Module 4 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| SITXCOM002 | Show social and cultural sensitivity |
| BSBWOR203 | Work effectively with others |
Module 5 - Work safely and sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| SITXFSA001 | Use hygienic practices for food safety |
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 6 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| BSBCMM201 | Communicate in the workplace |
| SITXCCS006 | Provide service to customers |
Module 7 - Process financial transactions
| Unit Code | Unit Name |
|---|---|
| SITXFIN001 | Process financial transactions |
Module 8 - Assisting work colleagues
| Unit Code | Unit Name |
|---|---|
| SITXHRM001 | Coach others in job skills |
Start TAFE Now (STN) - Online
Duration:This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level. May also be studied part time.
Module 1 - Share, source, provide and present travel and tourism industry
| Unit Code | Unit Name |
|---|---|
| SITXCCS002 | Provide visitor information |
| SITXCOM001 | Source and present information |
| SITTIND001 | Source and use information on the tourism and travel industry |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL002 | Access and interpret product information |
Module 3 - Preparing and booking customer's requests
| Unit Code | Unit Name |
|---|---|
| SITTTSL006 | Prepare quotations |
| SITTTSL008 | Book supplier products and services |
Module 4 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| BSBWOR203 | Work effectively with others |
| SITXCOM002 | Show social and cultural sensitivity |
Module 5 - Work safely and sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 6 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| SITXCCS006 | Provide service to customers |
| BSBCMM201 | Communicate in the workplace |
Module 7 - Process financial transactions
| Unit Code | Unit Name |
|---|---|
| SITXFIN001 | Process financial transactions |
Module 8 - Assisting work colleagues
| Unit Code | Unit Name |
|---|---|
| SITXHRM001 | Coach others in job skills |
User Choice Trainees
Duration:This qualification is typically delivered over a 12 month period, however as it is competency based, it may be possible for learners to complete their training sooner if they have reached the required skill level.Â
Module 1 - Share, source, provide and present travel and tourism industry
| Unit Code | Unit Name |
|---|---|
| SITXCOM001 | Source and present information |
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS002 | Provide visitor information |
Module 2 - Tourism operations
| Unit Code | Unit Name |
|---|---|
| SITTTSL002 | Access and interpret product information |
| SITTTSL004 | Provide advice on Australian destinations |
Module 3 - Preparing and booking customer's requests
| Unit Code | Unit Name |
|---|---|
| SITTTSL008 | Book supplier products and services |
| SITTTSL006 | Prepare quotations |
Module 4 - Working as a global team
| Unit Code | Unit Name |
|---|---|
| BSBWOR203 | Work effectively with others |
| SITXCOM002 | Show social and cultural sensitivity |
Module 5 - Work safely and sustainably for the environment
| Unit Code | Unit Name |
|---|---|
| SITXWHS001 | Participate in safe work practices |
| BSBSUS201 | Participate in Environmentally Sustainable Work Practices |
Module 6 - Customer service practices
| Unit Code | Unit Name |
|---|---|
| BSBCMM201 | Communicate in the workplace |
| SITXCCS006 | Provide service to customers |
Module 7 - Process financial transactions
| Unit Code | Unit Name |
|---|---|
| SITXFIN001 | Process financial transactions |
Module 8 - Assisting work colleagues
| Unit Code | Unit Name |
|---|---|
| SITXHRM001 | Coach others in job skills |
This course has no residential schools.
Students will need to be working in a suitable tourism, events or hospitality business, as a paid employee or volunteer, in a customer focused role, using organisational policies and procedures to guide work activities, working with some independence and providing guidance to other staff.  There are no minimum required hours as these are competency based assessment tasks. The supervisor must have relevant qualifications or experience for the unit they are signing off and evidence of this is to be supplied to CQU.
Requirements
Completion of the bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.
There are no other entry requirements for this course.
Fees & Scholarships
2023 Indicative Fees
| Fee Type | Fees |
|---|---|
| Fee for service | $4,395 |
| Fee for service per unit | $293 |
| TAFE Priority Skills Fund/Training Program fee per unit | $114.70 |
| Co-Contribution Fee | $2,655 |
| Co-Contribution Concessional Fee | $2,295 |
| Co-Contribution Fee per unit | $177 |
| Co-Contribution Concessional Fee per unit | $153 |
Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding. If you are unsure please call us on 13 27 86.
At CQUniversity, we believe higher education should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.Â
How to apply
Step 1: Get a Unique Student Identifier (USI)
Visit usi.gov.au to create a USI or find an existing one.
Step 2: Prepare your eligibility documentation
So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. You will need to provide confirmation of identity with the following documentation:Â
- Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
- Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)
For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.
To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.
Step 3: Apply Online
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.
Click on the Apply button below to start your application.
