courses/

SIT20316 - Certificate II in Hospitality

DurationThere are multiple durations. Please refer to Course Structure below.
Location
Gladstone and
Study modeOn Campus, Mixed Mode, Online, RPL/RCC/Credit
Total units12
Low-Fee course for eligible applicants.

Overview

Do you love talking and meeting new people? Have you thought of a career in the hospitality industry? This course is included in the Australian and Queensland Government’s Fee Free TAFE program.

Learn basic skills and knowledge in a range of activities and functions required in hospitality. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. This program can be completed as part of a traineeship. This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.

This is a nationally recognised accredited course.

You will be required to supply your own polo shirt and enclosed footwear (black school shoes are suitable) for this course.

QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

Career Opportunities

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. Possible job titles include a bar attendant, café attendant, catering assistant, food and beverage attendant, front office assistant, porter, room attendant.

Structure & Availability

On Campus

Duration:

6 months


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXWHS001Participate in safe work practices
SITXFSA001Use hygienic practices for food safety

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
SITHFAB001Clean and tidy bar areas
BSBSUS201Participate in Environmentally Sustainable Work Practices

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB004Prepare and serve non-alcoholic beverages
SITHFAB005Prepare and serve espresso coffee

Module 4 - Working as a global team

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others

Module 5 - Source and share hospitality information

Unit CodeUnit Name
BSBCMM201Communicate in the workplace
SITHIND002Source and use information on the hospitality industry

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITXCCS003Interact with customers
SITHIND003Use hospitality skills effectively

Start TAFE Now (STN) - On Campus

Duration:

12 months


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXWHS001Participate in safe work practices
SITXFSA001Use hygienic practices for food safety

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
SITHFAB001Clean and tidy bar areas
BSBSUS201Participate in Environmentally Sustainable Work Practices

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB004Prepare and serve non-alcoholic beverages
SITHFAB005Prepare and serve espresso coffee

Module 4 - Working as a global team

Unit CodeUnit Name
BSBWOR203Work effectively with others
SITXCOM002Show social and cultural sensitivity

Module 5 - Source and share hospitality information

Unit CodeUnit Name
BSBCMM201Communicate in the workplace
SITHIND002Source and use information on the hospitality industry

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITXCCS003Interact with customers
SITHIND003Use hospitality skills effectively

TRAINEES (USER CHOICE)

Duration:

12 months part time. Students must be working in industry.


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXFSA001Use hygienic practices for food safety
SITXWHS001Participate in safe work practices

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
BSBSUS201Participate in Environmentally Sustainable Work Practices
SITHFAB001Clean and tidy bar areas

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB005Prepare and serve espresso coffee
SITHFAB004Prepare and serve non-alcoholic beverages

Module 4 - Working as a global team

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others

Module 5 - Source and share hospitality information

Unit CodeUnit Name
SITHIND002Source and use information on the hospitality industry
BSBCMM201Communicate in the workplace

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITHIND003Use hospitality skills effectively
SITXCCS003Interact with customers

Other Electives

Unit CodeUnit Name
SITXFSA002Participate in safe food handling practices

Start TAFE Now (STN) – Bowen State High School

Duration:

12 months


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXFSA001Use hygienic practices for food safety
SITXWHS001Participate in safe work practices

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
BSBSUS201Participate in Environmentally Sustainable Work Practices
SITHFAB001Clean and tidy bar areas

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB005Prepare and serve espresso coffee
SITHFAB004Prepare and serve non-alcoholic beverages

Module 4 - Working as a global team

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others

Module 5 - Source and share hospitality information

Unit CodeUnit Name
SITHIND002Source and use information on the hospitality industry
BSBCMM201Communicate in the workplace

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITHIND003Use hospitality skills effectively
SITXCCS003Interact with customers

Start TAFE Now (STN) - Emerald Christian College

Duration:

12 months


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXFSA001Use hygienic practices for food safety
SITXWHS001Participate in safe work practices

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
BSBSUS201Participate in Environmentally Sustainable Work Practices
SITHFAB001Clean and tidy bar areas

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB005Prepare and serve espresso coffee
SITHFAB004Prepare and serve non-alcoholic beverages

Module 4 - Working as a global team

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others

Module 5 - Source and share hospitality information

Unit CodeUnit Name
SITHIND002Source and use information on the hospitality industry
BSBCMM201Communicate in the workplace

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITHIND003Use hospitality skills effectively
SITXCCS003Interact with customers

Start TAFE Now (STN) – Kairos Community College

Duration:

12 months


Module 1 - Work safely and hygienically

Unit CodeUnit Name
SITXWHS001Participate in safe work practices
SITXFSA001Use hygienic practices for food safety

Module 2 - Clean and sustainable workplace

Unit CodeUnit Name
SITHFAB001Clean and tidy bar areas
BSBSUS201Participate in Environmentally Sustainable Work Practices

Module 3 - Making beverages

Unit CodeUnit Name
SITHFAB004Prepare and serve non-alcoholic beverages

Module 4 - Working as a global team

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
BSBWOR203Work effectively with others

Module 5 - Source and share hospitality information

Unit CodeUnit Name
BSBCMM201Communicate in the workplace
SITHIND002Source and use information on the hospitality industry

Module 6 - Hospitality in the Workplace

Unit CodeUnit Name
SITXCCS003Interact with customers
SITHIND003Use hospitality skills effectively

Required Unit

Unit CodeUnit Name
SITHFAB002Provide responsible service of alcohol

Food Services Skill Set

Duration:

20 weeks


Required Units

Unit CodeUnit Name
SITXCOM002Show social and cultural sensitivity
SITXCCS003Interact with customers
SITHIND003Use hospitality skills effectively
SITHIND002Source and use information on the hospitality industry
BSBWOR203Work effectively with others
SITXWHS001Participate in safe work practices

Start TAFE Now (STN) - On Campus

IntakeLocations
February, 2023Gladstone, Mackay City, On-campus, Rockhampton City
March, 2023Gladstone, Mackay City, On-campus, Rockhampton City
April, 2023Gladstone, Mackay City, On-campus, Rockhampton City
May, 2023Gladstone, Mackay City, On-campus, Rockhampton City
June, 2023Gladstone, Mackay City, On-campus, Rockhampton City

On Campus

IntakeLocations
February, 2023Mackay City, On-campus, Rockhampton City
March, 2023Mackay City, On-campus, Rockhampton City
April, 2023Mackay City, On-campus, Rockhampton City
May, 2023Mackay City, On-campus, Rockhampton City
July, 2023Mackay City, On-campus, Rockhampton City
August, 2023Mackay City, On-campus, Rockhampton City

TRAINEES (USER CHOICE)

IntakeLocations
January, 2023Mixed Mode
February, 2023Mixed Mode
March, 2023Mixed Mode
April, 2023Mixed Mode
May, 2023Mixed Mode

This course has no residential schools.

Practical skills must be demonstrated in an operational food and beverage outlet or simulated environment such as a pubs, clubs cafes or restaurants.Students not currently working in the industry, or who do not have access to workplace simulated environments will need to discuss this with the teaching team.

Requirements

Completion of the BKSB (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher level course.

There are no other entry requirements for this qualification.

Fees & Scholarships

2023 Indicative Fees

Fee TypeFees
Fee for service$3,312
Fee for service per unit$276
TAFE Priority Skills Fund/Training Program fee per unit$50.20
Co-Contribution Fee$1,320
Co-Contribution Concessional Fee$804
Co-Contribution Fee per unit$110
Co-Contribution Concessional Fee per unit$67

2024 Indicative Fees

Fee TypeFees
Fee for service$3,480
Fee for service per unit$290
TAFE Priority Skills Fund/Training Program fee per unit$5
Co-Contribution Fee$1,392
Co-Contribution Concessional Fee$864
Co-Contribution Fee per unit$116
Co-Contribution Concessional Fee per unit$72

Please refer to the VET student fees price lists, eligibility criteria applies for subsidised funding.

For high school students you may be eligible for the Queensland Government’s VET in Schools (VETiS) program which is fee-free. Course specific costs may be applicable, an example would be high vis clothes and safety boots for trade courses.

If you are unsure, please call us on 13 27 86.

This is a Fee Free TAFE course thanks to the Australian and Queensland Governments. Eligibility and conditions apply. 

At CQUniversity, we believe higher education should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer a wide range of scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more. 

How to apply

Step 1: Get a Unique Student Identifier (USI)

Visit usi.gov.au to create a USI or find an existing one.

Step 2: Prepare your eligibility documentation

So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. This includes proof of your:

  • Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
  • Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)

For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.

To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.

Step 3: Start TAFE Now Application Documents

If you are applying via our Start TAFE Now Program you will need to ensure you attached the following documents to your application:

Step 4: Apply Online

Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.

Click on the Apply button below to start your application.

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There are multiple durations. Please refer to Course Structure below.

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