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Becoming a student mentor

Becoming a student mentor

A Student Mentor has volunteered to assist students throughout their first year of study. All mentors are students who have completed at least one year of study at CQUniversity and are committed to helping new students in their transition to uni life. Student Mentors receive training throughout the  year to ensure they have the necessary knowledge to assist mentees. If they are unable to assist mentees with their concerns, their familiarity with the University enables them to refer the new student to the relevant person.

What are the Student Mentor benefits?  
Student Mentor benefits include:    
  • Gain transferable employment skills (leadership, teamwork, problem solving, etc)      
  • An opportunity to help your peers      
  • Enhanced communications skills      
  • Recognition by and closer liaison with University staff      
  • Increased self-confidence and ability to work with and manage people      
  • Discount (5%) on any textbook purchases - courtesy of the CQUniversity Bookshop      
  • A certificate of appreciation signed by the Vice-Chancellor      
How can Student Mentors help during Orientation?    
Student Mentors provide new students with such things as:      
  • A tour of your campus        
  • A library familiarisation        
  • Introductions to fellow students and staff        
  • A friendly face to help guide and orient where needed        
  • Share own experiences and lessons learnt through student panels and conversations        
How can Student Mentors help during term?      

Student Mentors are happy to provide advice throughout the first year at university and will contact their students to advise of important dates and events. Potential “Mentees” join a Mentor’s group on UCROO, and the Mentor initiates contact either via UCROO group / individual messaging          or via student email. We encourage Mentees to contact their Mentor for advice regarding university life. In particular, mentees can turn to their mentor for advice on how to get assistance on issues such as:        

  • Study Skills Workshops          
  • Location of rooms          
  • Dealing with stress          
  • Study timetable          
  • Overdue assignments          
  • Library usage          
  • Career guidance          
  • Centrelink          
  • Computing facilities          
  • Enrolment          
  • Exams          
  • Student Loans          

Note: Student Mentors will not be expected to provide any degree of academic tutorial assistance or to provide counselling or advice. Rather, it is about providing general support, sharing experiences and directing the student to the correct point of contact when needed.

What makes a good Student Mentor?        
Desirable qualities for Student Mentors include:          
  • Successful completion of one calendar year of tertiary study            
  • An approachable, friendly and responsible attitude            
  • Commitment to the program            
  • Willingness to pro-actively maintain regular contact with mentees (around five times per term)            
  • Willing to do online training and if possible attend mentor training sessions            
  • Awareness of and ability to share your first year university experience            
  • Eligibility for Positive Blue Card (working with children) – or relevant interstate equivalent            
How to become a Mentor          

Recruitment is open at all times. If you would like to apply to become a Student Mentor and meet the necessary requirements listed above, then:            

  1. Please complete the Mentor Application eForm.              
  2. You will be contacted soon afterwards by email (recruitment is undertaken around May and November each year).              
  3. You will have an interview, either by phone or in person, if possible.              
  4. You will be notified by email after that if you are successful or not.              
What happens once I become a mentor?            

1. You will have access to the Mentor Moodle site and will be expected to participate in the training within this site, before Orientation.              

2. If you can attend an Orientation, you may need to attend a meeting prior to Orientation to organise logistics.              

3. You receive your mentees in two ways:              

a. Mentees will join the Mentor group you establish in UCROO.

b. You may also be asked to invite a student to join your group, or to Mentor them via email – where a student has been unable to join a group via UCROO.                

4. The average number of mentees per mentor is 10. This can change depending on the number of new students.              

5. While it can be beneficial to align courses of mentors and mentees, this is not always possible. Since the mentor program is not academic, and the type of help is University wide, this will not affect the mentoring relationship.              

6. You stay in contact with your mentees via UCROO, by student email, or in person on campus during their first year with at least 5 contacts per term.              

7. You regularly participate in the Mentor website discussions and professional development activities online or on-campus.              

8. You have the opportunity to attend an end of year celebration event for all mentors at one of our campuses.              

9. If you are active as a Mentor, you will receive one or more certificates in recognition for your involvement and contribution to the program.              

For further information, please contact the Student Mentor Program Officer on or by calling 13 27 86.