Student Services and Amenities Fee

The Student Services and Amenities Fee (SSAF) is a compulsory fee charged by universities and other higher education providers to fund and improve services and amenities of a non-academic nature. 

CQUniversity introduced a compulsory SSAF from Term 1, 2012, and has sought feedback from students each year regarding their preferences for funding allocation. In keeping with this consultation process, students are also welcome to speak with their Student Representative Council (SRC) member should they wish to provide feedback.

All Student Services and Amenities Fee funds are used to enhance or extend student services and facilities in accordance with funding guidelines. Each year, all students and democratically elected student representatives will be invited to provide input about the types of services and facilities that will be funded through the SSAF. Feedback collected through the annual consultation process will inform decisions about how SSAF funds are allocated in the following year.

The SSAF Steering Group headed by the Senior, Deputy Vice-Chancellor, International and Services and comprising of Deputy Vice-Chancellor, Finance and Planning; Deputy Vice-Chancellor, Student Experience and Governance; and the Chair of the Student Representative Council (SRC) are responsible for determining the annual allocations of Student Services and Amenities Fee, with consideration given to existing commitments, new initiatives and projected revenue. The Student Representative Council (SRC) are the democratically elected student representative body of CQUniversity and is responsible for managing the consultation process with students and their representatives. After the student consultation period, the final approvals are then endorsed by the University’s Executive Management Committee.

Consultation process activities


  • Student survey feedback collated and published for staff and student information.
  • Draft funding priorities published for student comment.
  • Call for SSAF funding submissions.


  • Submissions close and assessed by the committee.
  • Draft approvals published for student consultation process.
  • Approved submissions endorsed by the Vice-Chancellor.


  • Applicants notified of submission outcome for the following year.

February (following year)

  • Approvals for current year posted to website.


Students and student groups are also welcome to provide views on the current year SSAF expenditure and submit proposals, at any time via email to the Senior, Deputy Vice-Chancellor, International and Services Division. Feedback received through this avenue will be considered as part of the consultation for the following year’s SSAF allocation.

According to our survey data, top priorities from the 2018 student survey were:

  1. Libraries, reading rooms and group work-spaces
  2. Employment services and advice on careers
  3. Study skill development
  4. Financial advice and assistance
  5. Food and drink on campus
  6. Orientation to student life
  7. Health and welfare services
  8. Advocacy in matters arising from policies, procedures and rules
  9. Advice on policies, procedures and rules
  10. Sporting and recreational activities.


  • Return postage for online students $27,560
  • Get It Together Nights $7,500

Student Representative Council

  • Salaries $524,500
  • Operating budget $89,000
  • Clubs and societies $21,000
  • Student Leadership Conference $52,800
  • Student Mentor Program $12,800
  • PASS Program $2,300
  • University Sports $297,600

Student Experience

  • Student Success Team $704,000
  • Student Advisor Counselling $102,374
  • Career Advisor Team Student Life and Wellbeing $357,855
  • International Arrivals Officers Student Life and Wellbeing $219,000
  • Studiosity $282,698

Student Residences

  • Life Skills Program $10,000
  • Residential Student Advisor and Join-In Peer Program $59,000
  • International Student Airport Transport $2,500
  • Capital projects $2,026,000


  • Mentor program $9,515
  • PhD to Postdoc program $5,985


  • Careers Events and workshops $7,000
  • Social and wellbeing activities $13,000


  • Campus life activities $20,000


  • Student activities $28,000
  • Equipment $22,531
  • Mackay City Gym CCTV and mirrors $9,469


  • Campus life events $48,000
  • Orientation events $9,000
  • Chaplaincy $3,000


  • Student Support Officer$12,480
  • Student activities $7,520


  • Wellbeing activities $15,000
  • Fitness activities $20,000
  • Cultural activities $20,000

South East Queensland

  • Student Ambassadors $6,000
  • Student activities $29,000
  • Health and wellbeing $15,000
  • Careers support $4,000
  • Recreational equipment $1,000
  • Noosa campus activities $15,000
  • Noosa campus mentoring $5,000.


  • Campus life activities $80,000


  • Wellbeing activities $61,500
  • Sporting activities $13,000
  • International student support $25,500

Western Australia

  • Cultural, social and sports events $10,000
  • Health and wellbeing activities $7,000
  • Careers and jobs workshops $2,000
  • Student Areas equipment $1,000

Total Capital Projects $2,026,000
Total 2019 SSAF Expenditure $5,834,429


Degree-level students will be charged the Student Services & Amenities Fee (SSAF) as per the Student Services & Amenities Fee Schedule (use the link above to access the schedule).
The maximum Student Services and Amenities Fee payable in 2020 is:

  • $308 for full-time enrolments
  • $231 for part-time enrolments

The Student Services and Amenities Fee is payable by students in award courses, for example Bachelor of Business, Graduate Diploma of Asset and Maintenance Management, Doctor of Philosophy. The due date for payment is census date of each Term (please refer to the Key Dates). The fee will be detailed on your fee notice available in MyCentre.

SA-HELP is a government loan scheme that assists eligible students to pay for their Student Services and Amenities Fee (SSAF). For more information about SA-HELP, visit the Study Assist website.

Student services and amenities fee funding will only be spent on the provision of the following services:

  • providing food or drink to students on a campus;
  • supporting a sporting or other recreational activity by students;
  • supporting the administration of a club most of whose members are students;
  • caring for children of students;
  • providing legal services to students;
  • promoting the health or welfare of students;
  • helping students secure accommodation;
  • helping students obtain employment or advice on careers;
  • helping students with their financial affairs;
  • helping students obtain insurance against personal accidents;
  • supporting debating by students;
  • providing libraries and reading rooms (other than those provided for academic purposes) for students;
  • supporting an artistic activity by students;
  • supporting the production and dissemination to students of media whose content is provided by students;
  • helping students develop skills for study, by means other than undertaking courses of study in which they are enrolled;
  • advising on matters arising under the higher education provider’s rules (however described);
  • advocating students’ interests in matters arising under the higher education provider’s rules (however described);
  • giving students information to help them in their orientation; and
  • helping meet the specific needs of overseas students relating to their welfare, accommodation and employment.

The Student Services and Amenities Fee (SSAF) is a compulsory fee charged by universities and other higher education providers to fund and improve services and amenities of a non-academic nature.
Find out more about SSAF.