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External avenues

Students have the right to access external appeals processes at minimal or no cost. Such external bodies include:

Appeals in relation to complaint and academic appeals outcomes

Queensland Ombudsman

Level 17, 53 Albert Street
Brisbane QLD 4000
GPO Box 3314
Brisbane QLD 4001

Telephone: 07 3005 7000 or 1800 068 908
Fax: 07 3005 7067
Email: ombudsman@ombudsman.qld.gov.au

Appeals in relation to fee refunds

Queensland Civil and Administrative Tribunal

Phone: 1300 753 228
Fax: 07 3221 9156
Email: enquiries@qcat.qld.gov.au
Website: http://www.qcat.qld.gov.au

Anti-Discrimination

Anti-Discrimination Commission, Queensland

Phone: 1300 130 670
Email: info@adcq.qld.gov.au
Website: http://www.adcq.qld.gov.au

Human Rights Commission

Phone: 1300 656 419
Fax: 02 9284 9611
Email: newcomplaints@humanrights.gov.au
Website: www.hreoc.gov.au

Training

Commonwealth Department of Education and Training

Complaints should be submitted via the National Training Complaints Hotline
Phone: 13 38 73
Email: skilling@education.gov.au
Website: www.education.gov.au 

Information Privacy and Right to Information

Office of the Information Commissioner, Queensland

Phone: 07 3234 7373
Fax: 07 3405 1122
Email: enquiries@oic.qld.gov.au
Website: www.oic.qld.gov.au

Crime and Corruption

Crime and Corruption Commission, Queensland

Phone: 07 3360 6060 or 1800 061 611
Fax: 07 3360 6333
Email: mailbox@ccc.qld.gov.au
Website: www.ccc.qld.gov.au