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Quick contacts

Quick contacts

Need Help?

A quick guide to key contacts and where to find information when you need help!

As a new student you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.

Where can I find information?
  Answer
I'm having trouble finding the units I need to add to my study plan. Where can I find my course structure?

CQUni Handbook

I'm having trouble navigating MyCentre. Where can I find step-by-step instructions?

Instruction and information sheets

Not what you're looking for? More can be found here!

I'm looking for information about services and support. Where can I find this?

Student Portal
Essential Student Guide

I have a general enquiry. Do you have a frequently asked questions page?

Ask CQUni

Download the Student User Guides

To assist you throughout your studies, CQUniversity has created a variety of Student Guides on a range of study and system related topics. Visit Student Guides (login required)

Who Can I Ask?
I need help with: Person/Section

Understanding unit material

Understanding assignments

Availability of study materials

Assignment submission

Assignment extension

Unit Coordinator/Lecturer/Tutor

Credit Transfer enquiry

Course structure/Unit selection

Career advice

Can I graduate?

Course Advisors 

General enquiry

Admission enquiry

Student ID cards

Find a Student Mentor

Student Advice Team

Library resources

Library

Textbook requirements

Bookshop and UCROO

Student Success

Scholarships

Counselling

Inclusion and Accessibility

International Support (Reg)
International Support (Bri)
International Support (Mel)
International Support (Syd)

Careers

Indigenous Support
Indigenous Tutoring
VET Indigenous Support

CQUni Connect

Start Uni Now (SUN)

VET in Schools

Student Life Wellbeing Centre

www.cqu.edu.au/scholarships or  scholarships@cqu.edu.au

counselling@cqu.edu.au

accessibility@cqu.edu.au

internationalsupport@cqu.edu.au
studentadmin@bris.cqu.edu.au
studentadmin@mel.cqu.edu.au
studentadmin@syd.cqu.edu.au

careers@cqu.edu.au

indigenous@cqu.edu.au
ias@cqu.edu.au 
vetindigenous@cqu.edu.au

https://www.cqu.edu.au/student-life/new-students/widening-participation

www.cqu.edu.au/sun or sun@cqu.edu.au

https://www.cqu.edu.au/courses-and-programs/tafe-training/vet-in-schools

Student Records

Academic Transcripts

Examinations

HECS/Fees

Timetabling issues

Complaints

Compliments

Student Misconduct

Student Governance Centre

Graduation ceremony enquiry

Corporate Events and Graduation Office

Student Exchange/Study Abroad

International Office

Assignment writing

Referencing help

Maths, computing or science help

Academic Learning Centre

IT Help

Technology and Services Assistance Centre (TaSAC)

Safety on-campus

FREE SafeZone Mobile app

Mobile apps

  • Download CQUniMobile for on-the-go access to services and contacts.
  • Our UCROO mobile app will connect you with the official student social network. Login with you student username and password to connect with other students and socialise, form study groups, or buy and sell secondhand textbooks.
  • SafeZone will help you to stay safe one campus with emergency alerts, first aid requests and a check-in option for when you visit a campus after hours.

For more on these free mobile apps, click here.