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Quick contacts

Quick contacts

Need Help?

A quick guide to key contacts and where to find information when you need help!

As a new student you may not be sure where to turn to for support or advice. This webpage has been designed to connect you with the information you need and the people you can contact when you're looking for help.  

Where can I find information?    
  Answer              
I'm having trouble finding the units I need to add to my study plan. Where can I find my course structure?

CQUni Handbook

I'm having trouble navigating MyCentre. Where can I find step-by-step instructions?

Instruction and information sheets

Not what you're looking for? More can be found here!              

I'm looking for information about services and support. Where can I find this?

Student Portal
Essential Student Guide

I have a general enquiry. Do you have a frequently asked questions page?

Ask CQUni

Download the Student User Guides      

To assist you throughout your studies, CQUniversity has created a variety of Student Guides on a range of study and system related topics. Visit Student Guides (login required)

Who Can I Ask?    
I need help with:               Person/Section              

Understanding unit material              

Understanding assignments              

Availability of study materials              

Assignment submission              

Assignment extension              

Unit Coordinator/Lecturer/Tutor

Credit Transfer enquiry              

Course structure/Unit selection              

Career advice              

Can I graduate?              

Course Advisors 

General enquiry              

Admission enquiry              

Student ID cards              

Find a Student Mentor              

Student Advice Team

Library resources

Library

Textbook requirements

Bookshop and UCROO

Scholarships              

Counselling and Disability support             

International support (regional campuses)              

Start Uni Now (SUN)             

Student Success Centre

Student Records              

Academic Transcripts              

Examinations              

HECS/Fees              

Timetabling issues              

Complaints              

Compliments              

Student Misconduct              

Student Governance Centre

Graduation ceremony enquiry              

Corporate Events and Graduation Office

Student Exchange/Study Abroad

International Office

Assignment writing              

Referencing help              

Maths, computing or science help              

Academic Learning Centre

IT Help

Technology and Services Assistance Centre (TaSAC)

Safety on-campus

FREE SafeZone Mobile app

Mobile apps

  • Download CQUniMobile for on-the-go access to services and contacts.  
  • Our UCROO mobile app will connect you with the official student social network. Login with you student username and password to connect with other students and socialise, form study groups, or buy and sell secondhand textbooks.  
  • SafeZone will help you to stay safe one campus with emergency alerts, first aid requests and a check-in option for when you visit a campus after hours.  

For more on these free mobile apps, click here.