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Student Support

Our experience as an international university has allowed us to develop an integrated student support network that includes welfare, academic and career support to assist you throughout your learning journey.

CQUniversity staff are committed to understanding your individual needs and endeavour to help you gain an academically, culturally and socially enriching experience from your time with us.

Campus life committee

The Campus Life Committee was established to enhance the on-campus experience of all CQUniversity staff and students on each campus. The Committee’s main functions include:

  • exploring opportunities to enhance the ‘student experience’ for staff and students through the pursuit of activities, events, services and social opportunities that will contribute to a more interactive, enjoyable campus atmosphere
  • contributing to student happiness and wellbeing, and
  • providing a vehicle for formal discussions.
Welfare support

CQUniversity promotes a welcoming and exciting environment, with a range of welfare services designed to assist your transition into university life and life in Australia.

The welfare support team across our campuses endeavour to create a friendly, supportive and understanding environment for students and build lasting relationships that extend beyond their time at CQUniversity.

Some of our welfare services include:

  • Advice on airport pickup (please note airport pickup arrangement comes at a cost)
  • Accommodation assistance
  • Enrolment and orientation for new students (on-campus and online)
  • Student equity service
  • Social and cultural excursions and activities
  • Overseas Student Health Cover (OSHC)
  • Grievance resolution
  • Disability services
  • Religious services
  • Student mentor and leadership programs
  • Confidential counselling and referral to specialist services
  • Student advocacy
  • Care arrangements for students under the age of 18

Our Counselling team can also assist with any issues that may negatively impact your studies. For more information visit our counselling and well-being section.

Academic Support

CQUniversity's academic support teams work closely with lecturers and tutors to monitor students' academic performance and provide assistance where necessary. The University has put together an extensive academic support system across all campuses.

Academic advice and assistance is provided through the Academic Learning Centre (ALC). The ALC offers a range of services on-line, over the phone and in person. It provides a relaxed and friendly environment where you can meet with advisers to ask questions and learn about academic writing and oral presentations in order to complete assignments. In the ALC room, there are staff who can show you how to contact advisers for assistance with science, maths and statistics, and with formatting your assignments or using other computer programs. First year students are the ALC's focus as we believe that meeting with advisers during your first eight units will assist you to be successful throughout your degree. However, all students can attend a workshop or access resources available on our Moodle website.

International students should attend workshops provided by the ALC related to academic writing and referencing in the first few weeks of the term. Students can also seek advice by making one-on-one appointments with advisers. We also offer study sessions that cater for specific groups of students. These are identified as necessary by ALC staff and are advertised and supported on the campuses where they are most appropriate. For more information or to suggest a workshop or study group contact the ALC by emailing alc-advice@cqu.edu.au or by calling 07 4970 7211. Please ensure you tell us the campus you are closest to and your student number.

Study Skills

Our staff are available to help provide suggestions and guidance on how to enhance your study skills and make best use of your study time, including time management, exam preparation, stress management and group work. In addition, there is a range of online resources to further help students achieve their best academically.

Monitoring Academic Progress (MAP)

Maintaining satisfactory academic progress is an important part of your university life. CQUniversity has put in place the Monitoring Academic Progress process to identify and help students who are not achieving satisfactory academic progress.

Workshops

Workshops for Academic Skills Preparation are often conducted on-campus. The topics covered at these workshops include researching and referencing, essay writing, report writing and oral presentations.

Career Support

CQUniversity's career support staff organise hands-on workshops in resume preparation, job application skills, networking and interview techniques. These workshops are available to assist you with your transition to employment.

CQUni Careers supports prospective, current and graduate CQUniversity students in achieving their career development and professional aspirations through career education, guidance and information.

In addition, there are plenty of volunteer opportunities in the local community which you may like to be involved in. Volunteering gives you the opportunity to meet new people, put your skills and knowledge to use, try out new career options and have fun at the same time.

Care Arrangements for Students under the age of 18

CQUniversity has an obligation under the ESOS Act and the National Code of Practice to ensure all students under the age of 18 have appropriate accommodation and welfare arrangements in place for the entire period the student is enrolled and/or under the age of 18.

If you are under the age of 18 you have three options in obtaining a visa to study in Australia:

  1. Your carer applies for a Student Guardian Visa to come to Australia and provide welfare for you during your stay in Australia. The Department of Immigration and Border Protection (DIBP) will approve these arrangements.
  2. Reside with and be cared for by an approved DIBP relative living in Australia. The DIBP will approve these arrangements.
  3. Reside in accommodation and receive welfare through the following CQUniversity approved providers. They are:

Australian Homestay Network (AHN)

Apply directly to Australian Homestay Network via the online process at 'Join as a Student'.

ISA Guardian & Welfare Services

Apply directly to ISA Guardian & Welfare Services via the online process.

Once confirmation of approved accommodation and confirmation of approved welfare has been received from Australian Homestay Network and ISA Guardian & Welfare Service respectively, CQUniversity's Admissions Team will send you your Confirmation of Enrolment (COE) and Confirmation of Appropriate Accommodation Letter (CAAW) to facilitate your application for a student visa.

Study Skills

Our staff are available to help provide suggestions and guidance on how to enhance your study skills and make the best use of your study time, including time management, exam preparation, stress management and group work. In addition, there is a range of online resources to further help students achieve their best academically.

Workshops

Workshops for Academic Skills Preparation are often conducted on campus. The topics covered at these workshops include researching and referencing, essay writing, report writing and oral presentations.