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Survey Tools

CQUniversity has three survey tools that can be used for research purposes.  These tools includes: SurveyMonkey, Qualtrics and REDCap.


Using SurveyMonkey for Research at CQUniversity

Please be advised that from October 2020, CQUniversity will start to transition existing SurveyMonkey users and surveys across to our preferred survey platform, Qualtrics. As of March 2021, CQUniversity will not be renewing its SurveyMonkey subscription. This means from March 2021, you will not be able to access SurveyMonkey with CQUniversity’s subscription or retrieve any data.

If you have any questions or concerns about existing SurveyMonkey surveys, please contact For any technical questions about transitioning from SurveyMonkey to Qualtrics please contact Benjamin Kadletz at

For more information on how the SurveyMonkey software works, please go to:

How to Create a Survey in SurveyMonkey

For information on how to create a survey in SurveyMonkey, please view the following PowerPoint presentation titled Navigating the Labyrinth of SurveyMonkey, which was created by Karen Finlay: the Labyrinth of SurveyMonkey.pptx

Useful Tip for SurveyMonkey Users

Q: How can I ask survey participants to send me their email address for later contact without linking their details to their survey responses?

A: Create a second one question survey that asks for an email address.  Link the last question on your first survey to this second survey.

User Expert Contact for SurveyMonkey:  Karen Finlay - Email:


Qualtrics is CQUniversity’s preferred platform for online surveys and integrated digital feedback collection.  The platform provides a comprehensive library of mechanisms for engaging with users, ways of personalising these engagements and powerful qualitative and quantitative data analysis tools.

Qualtrics is available via Single Sign-On (SSO) at this URL:  Off-campus access to Qualtrics will require MFA (Multi-Factor Authentication) using DUO.

Visit StaffNet for more information, including access to the Totara e-learning training course and regularly updated FAQs.

User Expert Contact for Qualtrics: Dr Alex Russell - Email:

Please see below the supporting materials for the internal training videos:
Sample survey
Qualtrics survey for uploading
Qualtrics test data
R.R script

Internal Training VideosCQUniversity Qualtrics Champion, Dr Alex Russell provides an insight into the platform and its capabilities.

Qualtrics Interface
Basic questions
Basic questions (continues) and recoding
Matrix tables, skip and display logic
Scales and scoring
Piped text and carrying forward responses
Survey flow and embedded data
Testing your survey
Running your survey
Downloading your data
Not just another survey platform

Other Useful videos



REDCap is a survey tool used for collecting highly sensitive, clinical data - it can sometimes be the tool of choice stipulated by your funding body.

Usually, if you NEED to use REDCap, you will be directed to do so in line with your research requirements.

If you are also planning to collect highly sensitive data while undertaking your research, the option to use REDCap is open to you.

If you have a CQU account - you are eligible to gain access to REDCap.  Simply send an email to and request access.

An overview of Qualtrics versus REDCap

The following paper gives an overview of two data collection software packages - Qualtrics versus REDCap: