| Duration | There are multiple durations. Please refer to Course Structure below. |
| Location | Online and |
| Next intake | May, 2024 |
| Study mode | On Campus, Online, RPL/RCC/Credit |
| Total units | 28 |
Overview
If you would like to join one of the fastest growing industries in Australia, the Diploma of Hospitality Management is for you. This qualification offers the opportunity to develop a broad range of skills, be confident in operating independently, have responsibility for others and make operational business decisions.
This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.
Structure & Availability
RESTAURANT AND BAR SPECIALISATION - ON CAMPUS
Duration:12 months full-time or 18 months part-time
Core
| Unit Code | Unit Name |
|---|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB023 | Operate a bar |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB036 | Provide advice on food |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXFSA006 | Participate in safe food handling practices |
| SITXINV006 | Receive, store and maintain stock |
| BSBTWK501 | Lead diversity and inclusion |
| SITXFIN008 | Interpret financial information |
| SITXFIN007 | Process financial transactions |
| BSBOPS502 | Manage business operational plans |
| SITHFAB030 | Prepare and serve cocktails |
| SITEEVT020 | Source and use information on the events industry |
RESTAURANT AND BAR SPECIALISATION - ONLINE
Duration:12 months full-time or 18 months part-time
Core
| Unit Code | Unit Name |
|---|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB023 | Operate a bar |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB036 | Provide advice on food |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITHIND006 | Source and use information on the hospitality industry |
| SITXFSA006 | Participate in safe food handling practices |
| SITXINV006 | Receive, store and maintain stock |
| BSBTWK501 | Lead diversity and inclusion |
| SITXFIN008 | Interpret financial information |
| SITXFIN007 | Process financial transactions |
| BSBOPS502 | Manage business operational plans |
| SITHFAB030 | Prepare and serve cocktails |
| SITEEVT020 | Source and use information on the events industry |
COOKERY, RESTAURANT AND BAR SPECIALISATION - ON CAMPUS
Duration:12 months full-time or 18 months part-time
Core
| Unit Code | Unit Name |
|---|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
Elective
| Unit Code | Unit Name |
|---|---|
| SITHFAB021 | Provide responsible service of alcohol |
| SITHIND008 | Work effectively in hospitality service |
| SITHFAB034 | Provide table service of food and beverage |
| SITXFSA005 | Use hygienic practices for food safety |
| SITXFSA006 | Participate in safe food handling practices |
| SITHKOP009 | Clean kitchen premises and equipment |
| SITHFAB023 | Operate a bar |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHCCC023 | Use food preparation equipment |
| SITHCCC027 | Prepare dishes using basic methods of cookery |
| SITHCCC029 | Prepare stocks, sauces and soups |
| SITHCCC030 | Prepare vegetable, fruit, eggs and farinaceous dishes |
| SITHCCC028 | Prepare appetisers and salads |
| SITHCCC025 | Prepare and present sandwiches |
| BSBTWK501 | Lead diversity and inclusion |
| BSBOPS502 | Manage business operational plans |
RPL Structure
Duration:RPL Only
RPL involves an assessment process of an individual’s previously obtained skills and knowledge that has been achieved outside the formal education and training system. The duration is dependent on evidence collection by the candidate and approval of evidence by the CQUniversity assessor.Â
RPL Units
| Unit Code | Unit Name |
|---|---|
| SITXCCS015 | Enhance customer service experiences |
| SITXCCS016 | Develop and manage quality customer service practices |
| SITXCOM010 | Manage conflict |
| SITXFIN009 | Manage finances within a budget |
| SITXFIN010 | Prepare and monitor budgets |
| SITXGLC002 | Identify and manage legal risks and comply with law |
| SITXHRM008 | Roster staff |
| SITXHRM009 | Lead and manage people |
| SITXMGT004 | Monitor work operations |
| SITXMGT005 | Establish and conduct business relationships |
| SITXWHS007 | Implement and monitor work health and safety practices |
| SITXFSA005 | Use hygienic practices for food safety |
| SITHIND008 | Work effectively in hospitality service |
| SITHFAB021 | Provide responsible service of alcohol |
| SITHFAB023 | Operate a bar |
| SITHFAB024 | Prepare and serve non-alcoholic beverages |
| SITHFAB025 | Prepare and serve espresso coffee |
| SITHFAB034 | Provide table service of food and beverage |
| SITXFSA006 | Participate in safe food handling practices |
| SITHGAM022 | Provide responsible gambling services |
| SITXINV006 | Receive, store and maintain stock |
| BSBTWK501 | Lead diversity and inclusion |
| SITXFIN008 | Interpret financial information |
| SITXFIN007 | Process financial transactions |
| BSBOPS502 | Manage business operational plans |
| SITHIND006 | Source and use information on the hospitality industry |
| SITHFAB022 | Clean and tidy bar areas |
| SITHFAB036 | Provide advice on food |
| SITEEVT020 | Source and use information on the events industry |
| SITHFAB030 | Prepare and serve cocktails |
| BSBSUS211 | Participate in sustainable work practices |
| SITXWHS005 | Participate in safe work practices |
| BSBCMM211 | Apply communication skills |
This course has no residential schools.
Practical skills will be demonstrated in CQUniversity's Training Restaurants.
Requirements
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
Fees & Scholarships
Understand your TAFE payment choices including payment options and our refund policy. Start by examining the price list for your specific course to gain a better understanding of your fees. Course fees are reviewed annually and are subject to change. Still uncertain about the best option for you? Contact us on 13 27 86 to discuss your options.
Fee for Service/ Full Fee
Fee for Service/Full Fee occurs when the full tuition fee is charged to students. This may occur when the course is not included in government subsidy program/s or the student is not eligible for a government subsidy. These students are obligated to cover the entire cost. Learn more about Paying for TAFE.Â
Co-Contribution and Co-Contribution Concessional Fee
Some government subsidies, such as Higher Level Skills (HLS), will require the individual to contribute to the cost of their training through a co-contribution fee. Government subsidies are subject to eligibility.
The fee will vary based on the course chosen and the eligibility of the student for a concession rate. The co-contribution fee represents the total cost to the student for tuition. There are other costs that the student may have to pay, including but not limited to uniforms and course resources. This will vary depending on the training. If you are required to pay Co-Contribution Fees, you may be eligible for partial or full exemption, you can find more information on Apply for TAFE Certificates and Diplomas.
This course is included in the Australian Government’s VET Student Loan (VSL) program, assisting eligible students pay tuition fees. Refer to the VET Student Loan webpage for more information, eligibility and census date calendar. A VET student loan gives rise to a VETSL debt that continues to be a debt due to the Commonwealth until it is repaid.
This course is part of the Queensland Government's TAFE Priority Skills Fund. Eligibility and conditions apply. Eligible students need to be enrolled and participate in study prior to the end of June 2024 to access TAFE Priority Skills Fund.
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more
How to apply
How to Apply
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Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way with your application, talk with one of our Student Advice team members by calling 13 27 86.
