Duration

There are multiple durations. Please refer to Course Structure below.

Location
Online
Next intakeApril, 2024
Study modeMixed Mode, Online
Total units11

Overview

Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.

This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.



This is a nationally recognised accredited course.

QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

Career Opportunities

This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business.  Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, in performing operational activities such as housekeeping, grounds maintenance and providing customer service, or a combination of these.

Structure & Availability

Online

Duration:

6 months (26 weeks) full time or 12 months (52 weeks) part time


Intoduction to Certificate II Tourism

Unit CodeUnit Name
SITXCOM007Show social and cultural sensitivity
SITXCCS009Provide customer information and assistance
SITXCCS011Interact with customers
SITXWHS005Participate in safe work practices
BSBTWK201Work effectively with others

Tourism Knowledge

Unit CodeUnit Name
SITXCCS010Provide visitor information
BSBSUS211Participate in sustainable work practices
SITTIND003Source and use information on the tourism and travel industry
SITTTVL001Access and interpret product information

Events

Unit CodeUnit Name
SITEEVT020Source and use information on the events industry
SITXCOM008Provide a briefing or scripted commentary

Start TAFE Now (STN) - Online

Duration:

6 months (26 weeks) full time or 12 months (52 weeks) part time


Intoduction to Certificate II Tourism

Unit CodeUnit Name
SITXCOM007Show social and cultural sensitivity
SITXCCS009Provide customer information and assistance
SITXCCS011Interact with customers
SITXWHS005Participate in safe work practices
BSBTWK201Work effectively with others

Tourism Knowledge

Unit CodeUnit Name
SITTTVL001Access and interpret product information
BSBSUS211Participate in sustainable work practices
SITXCCS010Provide visitor information
SITTIND003Source and use information on the tourism and travel industry

Events

Unit CodeUnit Name
SITEEVT020Source and use information on the events industry
SITXCOM008Provide a briefing or scripted commentary

Trainees

Duration:

Traineeships are delivered over 12 months full time or 24 months part time/school-based

 


Core

Unit CodeUnit Name
SITXCCS011Interact with customers
SITXCOM007Show social and cultural sensitivity
SITXWHS005Participate in safe work practices
SITTIND003Source and use information on the tourism and travel industry
SITXCCS009Provide customer information and assistance

Elective

Unit CodeUnit Name
SITXFSA005Use hygienic practices for food safety
SITXCCS010Provide visitor information
SITXCOM008Provide a briefing or scripted commentary
SITTTVL001Access and interpret product information
BSBSUS211Participate in sustainable work practices
SITEEVT020Source and use information on the events industry
BSBTWK201Work effectively with others

Online

IntakeLocations
February, 2024Online
March, 2024Online
April, 2024Online
May, 2024Online
June, 2024Online
July, 2024Online
August, 2024Online
September, 2024Online
October, 2024Online
November, 2024Online
December, 2024Online

Start TAFE Now (STN) - Online

IntakeLocations
February, 2024Online
March, 2024Online
April, 2024Online
May, 2024Online
June, 2024Online
July, 2024Online
August, 2024Online
September, 2024Online
October, 2024Online
November, 2024Online
December, 2024Online

This course has no residential schools.

Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

There is a requirement to complete practical workplace assessments in a suitable industry environment.

Access to a computer, Internet and intermediate computer skills. 24-hour CQUniversity computer labs are available on selected campuses.

Fees & Scholarships

2024 Indicative Fees

Fee TypeFees
Fee for service$3,080
Fee for service per unit$280
Co-Contribution Fee$1,518
Co-Contribution Concessional Fee$1,133
Co-Contribution Fee per unit$138
Co-Contribution Concessional Fee per unit$103

At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.

Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.

How to apply

Step 1: Get a Unique Student Identifier (USI)

Visit usi.gov.au to create a USI or find an existing one.

Step 2: Prepare your eligibility documentation

So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. This includes proof of your:

  • Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
  • Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)

For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.

To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.

Step 3: Start TAFE Now Application Documents

If you are applying via our Start TAFE Now Program you will need to ensure you attached the following documents to your application:

Step 4: Apply Online

Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.

Click on the Apply button below to start your application.