Duration | There are multiple durations. Please refer to Course Structure below. |
Location | Online |
Next intake | April, 2024 |
Study mode | Mixed Mode, Online |
Total units | 11 |
Overview
Do you have a passion for travel and enjoy meeting and talking with a diverse group of people? This course provides you with the ideal pathway to work in multiple tourism industry facilities, travel agencies, restaurants, theme parks, transport companies and much more.
This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This is a nationally recognised accredited course.
QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.
A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.
A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.
A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.
A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.
Career Opportunities
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, holiday parks and resorts, attractions, cultural and heritage sites, and any small tourism business. Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, in performing operational activities such as housekeeping, grounds maintenance and providing customer service, or a combination of these.
Structure & Availability
Online
Duration:6 months (26 weeks) full time or 12 months (52 weeks) part time
Intoduction to Certificate II Tourism
Unit Code | Unit Name |
---|---|
SITXCOM007 | Show social and cultural sensitivity |
SITXCCS009 | Provide customer information and assistance |
SITXCCS011 | Interact with customers |
SITXWHS005 | Participate in safe work practices |
BSBTWK201 | Work effectively with others |
Tourism Knowledge
Unit Code | Unit Name |
---|---|
SITXCCS010 | Provide visitor information |
BSBSUS211 | Participate in sustainable work practices |
SITTIND003 | Source and use information on the tourism and travel industry |
SITTTVL001 | Access and interpret product information |
Events
Unit Code | Unit Name |
---|---|
SITEEVT020 | Source and use information on the events industry |
SITXCOM008 | Provide a briefing or scripted commentary |
Start TAFE Now (STN) - Online
Duration:6 months (26 weeks) full time or 12 months (52 weeks) part time
Intoduction to Certificate II Tourism
Unit Code | Unit Name |
---|---|
SITXCOM007 | Show social and cultural sensitivity |
SITXCCS009 | Provide customer information and assistance |
SITXCCS011 | Interact with customers |
SITXWHS005 | Participate in safe work practices |
BSBTWK201 | Work effectively with others |
Tourism Knowledge
Unit Code | Unit Name |
---|---|
SITTTVL001 | Access and interpret product information |
BSBSUS211 | Participate in sustainable work practices |
SITXCCS010 | Provide visitor information |
SITTIND003 | Source and use information on the tourism and travel industry |
Events
Unit Code | Unit Name |
---|---|
SITEEVT020 | Source and use information on the events industry |
SITXCOM008 | Provide a briefing or scripted commentary |
Trainees
Duration:Traineeships are delivered over 12 months full time or 24 months part time/school-based
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Core
Unit Code | Unit Name |
---|---|
SITXCCS011 | Interact with customers |
SITXCOM007 | Show social and cultural sensitivity |
SITXWHS005 | Participate in safe work practices |
SITTIND003 | Source and use information on the tourism and travel industry |
SITXCCS009 | Provide customer information and assistance |
Elective
Unit Code | Unit Name |
---|---|
SITXFSA005 | Use hygienic practices for food safety |
SITXCCS010 | Provide visitor information |
SITXCOM008 | Provide a briefing or scripted commentary |
SITTTVL001 | Access and interpret product information |
BSBSUS211 | Participate in sustainable work practices |
SITEEVT020 | Source and use information on the events industry |
BSBTWK201 | Work effectively with others |
This course has no residential schools.
Requirements
There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.
There is a requirement to complete practical workplace assessments in a suitable industry environment.
Access to a computer, Internet and intermediate computer skills. 24-hour CQUniversity computer labs are available on selected campuses.
Fees & Scholarships
2024 Indicative Fees
Fee Type | Fees |
---|---|
Fee for service | $3,080 |
Fee for service per unit | $280 |
Co-Contribution Fee | $1,518 |
Co-Contribution Concessional Fee | $1,133 |
Co-Contribution Fee per unit | $138 |
Co-Contribution Concessional Fee per unit | $103 |
At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.
Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.
How to apply
Step 1: Get a Unique Student Identifier (USI)
Visit usi.gov.au to create a USI or find an existing one.
Step 2: Prepare your eligibility documentation
So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. This includes proof of your:
- Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
- Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)
For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.
To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.
Step 3: Start TAFE Now Application Documents
If you are applying via our Start TAFE Now Program you will need to ensure you attached the following documents to your application:
- A signed Start Now Study Authorisation Form
Step 4: Apply Online
Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.
Click on the Apply button below to start your application.