SIT20322 - Certificate II in Hospitality

Duration

There are multiple durations. Please refer to Course Structure below.

Location
Brisbane and
Next intakeApril, 2024
Study modeOn Campus, Mixed Mode, Online
Total units12
Fee-Free TAFE course for eligible applicants in 2024

Overview

Start studying your passion for hospitality with Certificate II in Hospitality. Gain essential skills like customer service and basic service skills needed for a career in the world of hospitality.

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.



This is a nationally recognised accredited course.

Longreach State High School (RTO30391), have a third-party agreement with CQUniversity to deliver this course to their students. CQUniversity is responsible for the course and issuance of qualifications. Longreach State High School conducts training, assessment and recruitment on behalf of CQUniversity. Longreach State High School will assist students with their application, including obtaining a Unique Student Identifier (USI) if they do not have one, and in undertaking a pre-enrolment literacy and numeracy assessment, called the BKSB (Basic Key Skills Builder). The BKSB will highlight any areas where students may require extra support from Longreach State High School and CQUniversity.

QUALITY EDUCATION, WHEREVER YOU ARE
Between our reputation for learning, teaching and research, our renowned online education offering, and our status as Australia’s largest regional university, rest assured you will get a world-class education when you choose CQUniversity.

A UNI THAT KNOWS CREDIBILITY IS KEY
In just 25 years, CQUniversity has achieved some amazing feats and emerged as one of Australia’s truly great universities. We have been ranked among the best in the world for our teaching and learning, and are internationally recognised for our focus on Social Innovation. Our graduates are some of the most sought-after in Australia, due to our reputation for work integrated learning and industry-aligned courses, and experience some of the nation’s best graduate outcomes in terms of full-time employment and starting salary. CQUni is also regarded as the nation’s most inclusive and engaged university, with our award-winning academic and research staff making a real impact on the communities and industries we serve.

A UNI THAT LEADS IN ONLINE EDUCATION
A pioneer in online study, CQUniversity has more than two decades of experience providing high quality online learning experiences across the country and even internationally. We work hard to deliver the latest techniques in online study, and have even planned our physical sites to provide more services to our widespread online study cohort.

A UNI THAT KNOWS CONVENIENCE COUNTS
CQUniversity is truly focused on our students’ needs, and that means responding to what, how and where they want to study. It is why we are now Australia’s largest regional university, with more than 20 metropolitan and regional locations across five states, delivering TAFE and university qualifications in on-campus, online and supported online modes to more than 30 000 students.

A UNI THAT KNOWS YOUR EXPERIENCE MATTERS
CQUniversity’s strong focus on student experience ensures that you are prepared and supported on your student journey. Support services include on-campus or online orientation to assist your transition into university life, course and career advice, financial support options, study support, ongoing assistance through the Student Mentor program, counselling services, support for students with disability or medical conditions, Indigenous student support and more.

Career Opportunities

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

Structure & Availability

On Campus

Duration:

6 months


Core

Unit CodeUnit Name
BSBTWK201Work effectively with others
SITHIND006Source and use information on the hospitality industry
SITHIND007Use hospitality skills effectively
SITXCCS011Interact with customers
SITXCOM007Show social and cultural sensitivity
SITXWHS005Participate in safe work practices

Elective

Unit CodeUnit Name
BSBSUS211Participate in sustainable work practices
SITHFAB022Clean and tidy bar areas
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB025Prepare and serve espresso coffee
BSBCMM211Apply communication skills
SITXFSA005Use hygienic practices for food safety

Start TAFE Now (STN) - On Campus

Duration:

12 months


Core

Unit CodeUnit Name
BSBTWK201Work effectively with others
SITHIND006Source and use information on the hospitality industry
SITHIND007Use hospitality skills effectively
SITXCCS011Interact with customers
SITXCOM007Show social and cultural sensitivity
SITXWHS005Participate in safe work practices

Elective

Unit CodeUnit Name
SITHFAB021Provide responsible service of alcohol
SITEEVT020Source and use information on the events industry
SITXFSA005Use hygienic practices for food safety
BSBSUS211Participate in sustainable work practices
SITHFAB022Clean and tidy bar areas
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB025Prepare and serve espresso coffee
BSBCMM211Apply communication skills

START TAFE NOW (STN) – Longreach State High School

Duration:

12 months


Core

Unit CodeUnit Name
SITXCOM007Show social and cultural sensitivity
SITXWHS005Participate in safe work practices
BSBTWK201Work effectively with others
SITHIND006Source and use information on the hospitality industry
SITHIND007Use hospitality skills effectively
SITXCCS011Interact with customers

Elective

Unit CodeUnit Name
SITHFAB025Prepare and serve espresso coffee
SITHCCC025Prepare and present sandwiches
SITXCOM007Show social and cultural sensitivity
SITHCCC024Prepare and present simple dishes
SITHFAB024Prepare and serve non-alcoholic beverages

START TAFE NOW (STN) – Kairos College

Duration:

12 months


Core

Unit CodeUnit Name
SITHIND006Source and use information on the hospitality industry
SITXWHS005Participate in safe work practices
SITHIND007Use hospitality skills effectively
BSBTWK201Work effectively with others
SITXCCS011Interact with customers
SITXCOM007Show social and cultural sensitivity

Electives

Unit CodeUnit Name
SITXFSA005Use hygienic practices for food safety
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB025Prepare and serve espresso coffee
SITHFAB021Provide responsible service of alcohol
BSBSUS211Participate in sustainable work practices
SITEEVT020Source and use information on the events industry

Trainees

Duration:

12 months part time. Students must be working part or full time in industry.


Core

Unit CodeUnit Name
SITXCOM007Show social and cultural sensitivity
SITXWHS005Participate in safe work practices
BSBTWK201Work effectively with others
SITHIND006Source and use information on the hospitality industry
SITHIND007Use hospitality skills effectively
SITXCCS011Interact with customers

Elective

Unit CodeUnit Name
BSBSUS211Participate in sustainable work practices
SITHFAB022Clean and tidy bar areas
SITHFAB024Prepare and serve non-alcoholic beverages
SITHFAB025Prepare and serve espresso coffee
BSBCMM211Apply communication skills
SITXFSA005Use hygienic practices for food safety

Start TAFE Now (STN) - On Campus

IntakeLocations
February, 2024On-campus, Mackay City, Rockhampton City
March, 2024On-campus, Mackay City, Rockhampton City
July, 2024On-campus, Mackay City, Rockhampton City
August, 2024On-campus, Mackay City, Rockhampton City

On Campus

IntakeLocations
February, 2024On-campus, Mackay City, Rockhampton City
March, 2024On-campus, Mackay City, Rockhampton City
July, 2024On-campus, Mackay City, Rockhampton City
August, 2024On-campus, Mackay City, Rockhampton City

START TAFE NOW (STN) – Kairos College

IntakeLocations
February, 2024On-campus, Brisbane
March, 2024On-campus, Brisbane
April, 2024On-campus, Brisbane
July, 2024On-campus, Brisbane
August, 2024On-campus, Brisbane

Start TAFE Now (STN) - Trinity College

IntakeLocations
April, 2024On-campus, Gladstone
May, 2024On-campus, Gladstone
June, 2024On-campus, Gladstone
July, 2024On-campus, Gladstone
August, 2024On-campus, Gladstone
September, 2024On-campus, Gladstone
October, 2024On-campus, Gladstone
November, 2024On-campus, Gladstone

This course has no residential schools.

Practical skills will be demonstrated in CQUniversity's Training Restaurants. 

Requirements

There are no entry requirements for this qualification. However, CQUniversity requires completion of bksb (Basic Key Skills Builder) online literacy and numeracy assessment prior to enrolment, unless the student has completed an equal or higher-level course.

 

Fees & Scholarships

2024 Indicative Fees

Fee TypeFees
Fee for service$3,480
Fee for service per unit$290
TAFE Priority Skills Fund/Training Program fee per unit$5
Fee-Free TAFE$0
Co-Contribution Fee$1,392
Co-Contribution Concessional Fee$864
Co-Contribution Fee per unit$116
Co-Contribution Concessional Fee per unit$72
RPL Fee for service per Unit$145

At CQUniversity, we believe that studying should be for everyone. No matter your situation, we know that everyone needs a helping hand from time to time, and we are proud to offer scholarships, bursaries and stipends.

Our scholarships could help you pay for things like relocation, living on campus, laptops and technology, childcare, study and living expenses, travel and more.

How to apply

Step 1: Get a Unique Student Identifier (USI)

Visit usi.gov.au to create a USI or find an existing one.

Step 2: Prepare your eligibility documentation

So that we can assess your application and eligibility for Government funding options, you’ll need to upload documentation as part of your application. This includes proof of your:

  • Queensland Residency and Date of Birth. (e.g. Queensland Driver’s License photo must be of the back and front of the license)
  • Australian or New Zealand citizenship or Australian permanent residency (e.g. Medicare Card or Birth Certificate)

For further information on eligible documentation, visit Apply for TAFE Certificates and Diplomas.

To fast-track your application, make sure you provide a clear photo showing all the information and upload it with your application.

Step 3: Start TAFE Now Application Documents

If you are applying via our Start TAFE Now Program you will need to ensure you attached the following documents to your application:

Step 4: Apply Online

Our easy-to-use online application system will guide you through the process of applying for a TAFE course. If you need help along the way, call us on 13 27 86.

Click on the Apply button below to start your application.