University Support

This topic provides schools and supervising teachers with information about the support they can expect from academic staff and placement officers throughout a professional experience placement.

The information is organised into 3 sections which describe the partnership, support and communication strategies between university staff and site-based staff at all stages of pre-service teacher placements. These sections are outlined broadly as:

Typical communication processes occur between Site Coordinators and Placement Officers from CQUniversity’s Professional Experience Office before placements are scheduled to begin. Effective communication helps to organise the placements and ensure the timely supply of placement materials to supervising teachers. What schools can expect from the university at this stage of the placement process is summarised below.

  1. Communication details:
    Email contact with attachments that include a brief overview of the requested placement and its timing and duration on a calendar of placement dates for the school year
    Approximate timing of communication:
    At the time of the initial request for a pre-service teacher placement
    (Requests may be sent up to one school term prior to the expected commencement of the scheduled placement)
  2. Communication details:
    Email or phone contact to clarify requirements or provide further information about placement requests
    Approximate timing of communication:
    On request for further information from site coordinators prior to the offer of a placement
  3. Communication details:
    Email from the Professional Experience Office to confirm the offer of a pre-service teacher placement at the site
    Approximate timing of communication:
    Following an offer from the Site Coordinator to support a pre-service teacher placement
  4. Communication details:
    Email to confirm:
    name (and teaching areas where applicable) of pre-service teachers placed at the site
    name and contact details of the academic staff member (University Coordinator) who will be the main point of contact between site coordinators, supervising teachers and the university throughout the placement
    Approximate timing of communication:
    Approximately two weeks prior to the commencement of the placement (or earlier if possible)
  5. Communication details:
    Email to site coordinators with the following attachments for distribution to supervising teachers:
    Information and Guidelines Booklets for the specific placement
    electronic reporting forms
    forms for claiming payment for site coordinators and supervising teachers
    Approximate timing of communication:
    Approximately two weeks prior to the commencement of the placement (or earlier if possible)
  6. Communication details:
    Reminder email to supervising teachers for the return of registration and pay claim forms
    Approximate timing of communication:
    On receipt of contact details for the supervising teacher from the site coordinator or pre-service teacher and prior to the commencement of the block component of the placement

The email contact details for all Placement Officers are provided below. If you are unsure if your school or learning site is located near a regional campus, please access the postcode list attached below to know who to contact.

Postcode list for Professional Experience Office placement centres

Professional Experience Office Contact Details

Locations on/near a regional campus
(Includes Mackay, Rockhampton, Bundaberg, Noosa):
CQUniversity (Internal) Professional Experience Office

Geraldton University Centre
Tamara Haynes

Country Universities Centre Snowy Monaro
(Cooma, NSW and surrounds)
Zoe Dawson

All other locations
(Queensland and interstate)
CQUniversity Professional Experience Office

During the placement, an academic staff member from the university plays an important support role for both supervising teachers and pre-service teachers. This staff member is called the University Coordinator for the placement.

Schools will be advised of the name and email contact details of their University Coordinator at the time of confirmation of pre-service teacher details and the supply of documentation for the placement.

The table below provides detail about the communication between university coordinators, supervising teachers and pre-service teachers while a professional experience placement is in progress.

Communication: Initial contact
(Contact may be via email, phone or visit to the site or in response to a request for clarification from site coordinators, supervising teachers or pre-service teachers)
Purpose: Contact with sites to clarify expectations, answer queries, address concerns, and/or to arrange a schedule for a visit (in locations within the area served by a regional campus)
Contact with pre-service teachers (introductory and clarification of expectations where required)
Approximate timing: During the single day visits where this structure applies to the timing outlined on the approved placement calendar
During the first week (where placements are completed entirely as a continuous block)
On request

Communication: Supervision visit*
Purpose: Contact with sites to check, monitor and support pre-service teacher’s progress and moderate assessment judgements
Contact with pre-service teachers for support and moderation
Approximate timing: Approximately at the time of the Interim Report or on request

Communication: Follow-up visits*
Purpose: Contact visit with sites to provide targeted support for pre-service teachers identified as “at risk”
Approximate timing: On notification from sites about concerns
At meeting times set on a support plan for “at risk” pre-service teachers.

*A visit may be via phone, email or a physical site visit depending on proximity to a regional campus

On conclusion of the placement, the Professional Experience Office may communicate with site coordinators and supervising teachers to:

  • request copies of signed pre-service teacher reports
  • request the return of pay claim forms that have not been submitted
  • confirm processing of pay claims and advise of expected date of receipt of payment
  • seek feedback on the placement through the evaluation forms supplied with the initial documentation
  • respond to any follow-up administration details regarding the placement
  • thank school staff for their commitment and support for CQUniversity’s pre-service teachers.