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Accounts Receivable

The Accounts Receivable team is responsible for:

  • Receipting and banking all University revenue
  • Managing and processing Student Debtors
  • Managing and processing General Debtors
  • Managing Treasury and International Operations

Accounts Receivable Information

CQUniversity Financial Assistance for Students

Cashiering Hours

Monday to Friday - 9 am to 4 pm

Payment Methods

Mastercard, Visa, AMEX, Australia Post Money Orders, Cheques, Cash, International Drafts (Payable in AUD) See other payment methods below.

Location

Level 2, Building 65
(Commercial Building)
CQUniversity Australia
ROCKHAMPTON QLD 4702

Postal Address

Accounts Receivable
Financial Services Division
Level 2, Building 65
CQUniversity Australia
Rockhampton QLD 4702

Other Payment Methods

Online Payment of Commercial & General Debtor Invoices

Commercial & General Debtor Customers can select to pay an individual or all outstanding invoices by utilising our Online Payment facility.

Online Payments & Student Account Balances

Students can view their student account balances and/or select to pay Online by clicking on the 'Finances' tab within the CQUcentral Student Service Centre. This option is available at 6:00 am to 12:00 pm AEST (GMT+10:00), 7 days per week and your Student Account is updated immediately with any payments made using this service.

CQUcentral is accessible from all the same places from which you currently access e.rolment. For example, you can access it from the MyCQU student portal and, then by clicking on the CQUcentral link.

NOTE: Students making online payment son Census Date must do so no later than 5:00 pm AEST as any payments received after this time are not guaranteed to be processed in time for the Census Date cutoff.

BPAY

BPAY is a payment service offered by participating financial institutions using funds from your cheque or savings account. A search on participating financial institutions can be performed at bpay.com.au. Students require a copy of their invoice to utilise this service. This option is available 24 hours, 7 days per week and payments made before your financial institutions cut-off time will be applied to the Student Account on the following working day.

Invoices can be immediately reprinted by clicking on the 'Finances' tab within the CQUcentral Student Service Centre which can be accessed from the CQU student portal.

POSTbillpay

Postbillpay is a bill payment service offered by Australia Post. Bill payments can be made in person, at any post office, by telephoning 131816 or via the Internet postbillpay.com.au. Students require a copy of their invoice to utilise this service. This option is available 24 hours, 7 days per week and payments made before 5:00 pm AEST are applied to the Student Account on the following working day.

Invoices can be immediately reprinted by clicking on the 'Finances' tab within the CQUcentral Student Service Centre which can be accessed from the CQU student portal.

Assistance with

All Telephone Enquiries: +61 7 4930 9886
Student Debtors Enquiries: (including Student Loans and Student Fee Payments): cqudebtors@cqu.edu.au
Commercial & General Debtors Enquiries: cqudebtors@cqu.edu.au
Receipting/Refunds/General Enquiries: cqureceipting@cqu.edu.au
Treasury & International Enquiries: fsdint@cqu.edu.au
Bank Reconciliation Enquiries: accounts@cqu.edu.au