Deputy Vice-President, Digital Services

Roy Pidgeon
Phone: 07 4923 2793
Email:  r.pidgeon@cqu.edu.au

Executive Assistant to Deputy Vice-President, Digital Services

Joanne Saw
Phone: 07 4930 6310
Email: j.saw@cqu.edu.a

About Mr Pidgeon

Roy is a driver of change and innovation in the higher education digital technology sector with more than 30 years’ experience in delivering real business and technical solutions in the areas of learning, teaching and research.

Providing project oversight and leadership for ICT, Library and eResearch initiatives; Roy consistently advocates and leads high-performing teams to deliver innovative, effective and beneficial solutions including:

• resilient ICT capabilities based on hybrid cloud
• collaborative technologies
• high-speed network and infrastructure capabilities that are supported by strong vendor service engagements
• innovation in teaching spaces technology
• service delivery excellence
• video and online digital delivery of education to enable institutional business models to evolve and adapt.

About Digital Services

Digital Services Directorate, formerly known as Information and Technology Directorate (IaTD), delivers future-focused digital solutions, infrastructure and services that aim to improve experiences for our staff, researchers, students and prospective students at CQUniversity.

We connect the University community by providing robust, high-performance networks, communication systems and business-critical information technology systems.

The combination of our professional expertise and knowledge of technology applications, with a growing knowledge of the University's business, is used to provide expert consultancy services.

Digital Services communicate widely, effectively and regularly. We are focused on collaboration and open communication by establishing effective partnerships with key stakeholders.

Feedback is encouraged in Digital Services and we continually review and benchmark our performance in order to improve our planning, customer engagement, service delivery, governance and management.

Digital Services consists of the following teams:

• Data Management and Development
• Digital Infrastructure
• Enterprise Systems
• Online Systems
• Client Services and Library