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The aim of the current research project is to recognise practicable gap-closing solutions for access to platforms and carriages, and where appropriate to develop new technologies to address these issues in passenger operators around Australia. The objectives that have been identified to achieve this research aim are:
A railway platform is a segment of pathway, beside rail tracks in a train station, at which passengers board or alight from carriages. The train station and its platform are the first point of contact the passengers have with the railway. Therefore, the platforms should be well designed, comfortable, convenient and safer for the passengers. However, passengers confront practical difficulties in accessing these platforms primarily due to the lack of suitable technologies and/ or intrinsic design limits of the platforms and rollingstock. To be more specific, the passengers are faced with less than ideal access to carriages due to wide horizontal and vertical gaps between platforms and trains. This is particularly exacerbated for people with reduced mobility including disabled people and elder passengers. Consequently, this results in both poor customer service outcomes as well as making travel difficult for people with a disability.