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Jabber Video is the desktop videoconferencing application that has been selected for desktop and mobile videoconferencing for staff.
Jabber Video is a high quality video collaboration tool that will allow you to:
Submit a Service Request or contact the ITD ServiceDesk.
To access Jabber Video, staff must provide the following information:
Once a license for Jabber Video has been granted, staff will be able to install the software. Please refer to section 3 for installation instructions.
To use Jabber Video, a High-Definition Webcam and a Headset or Speaker/Microphone will need to be purchased.
This equipment is available for purchase via the Bookshop.
The following models are approved for use, and have been selected to be compatible with University computer equipment & to provide a high-quality videoconferencing results:
Staff working off campus can install and use Jabber video at home. To download a copy of the software you will need to complete the steps below. Please note you will be required to sign in using your CQUniversity details.
Windows - Click here to download
Mac - Click here for installation instructions. Click here to download
Note: Some users may encounter an error that relates to Video Drivers (Open GL). You may need to update your computers video drivers or alternatively attempt to install on another computer.
If you have any questions related to Jabber or require technical support please contact the ITD Service Desk x9233.
The following Factsheets are also available to help you use and install Jabber: