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CQUniversity Mail is the name of the University's student email system that is provided by Google.
It includes a range of lifelong email services and online collaboration tools that students can continue using after they graduate.
Students can access their CQUniversity Mail account via the My.CQU Portal http://my.cqu.edu.au.
What's available for Students in CQUniversity Mail?
Personalised, lifelong email address
- Students are provided with a personalised email address that they can keep using after they graduate
The domain name this personalised email addresses is "@cqumail.com".
For example: [first name . last name]@cqumail.com.
Students can view their personalised email address in the top-right corner of their new CQUniversity Mail account. Login to the My.CQU Portal to access your Mail.
- What if information is sent to a student's official "[student number]@student.cqu.edu.au" email address?
Each student is issued with an official CQUniversity email address when they enrol. It will look similar to [student number]@student.cqu.edu.au.
All emails sent to this official CQUniversity email address will appear within your CQUniversity Mail Inbox.
- For students that previously accessed their emails via Webmail (prior to Term 1, 2011)
At the start of Term 1, 2011 all students existing emails were moved across to their new CQUniversity Mail account.
Students can view these emails by clicking on a "Migrated" label within their CQUniversity Mail account. Click here to view an example.
- If a student's personalised email address is "[student number]@cqumail.com"
There are instances when two students enrol with the same name and the system generates an alternate email address in the form of "[student number]@cqumail.com".
As students can continue using their CQUniversity Mail account after they graduate, they can contact the ITD Service Centre and request their email address be changed to include a personalised prefix.
How to tell the difference between a student and staff email address?
Students will be able to search for both student and staff email addresses in the new CQUniversity Mail system. There may be situations when students and staff have the same name and are using a similar email address.
To tell the difference between a student email address and a staff email address, look at the domain name. The domain name is the extension of letters located to the right of the @ symbol within an email address.
- All student email addresses will end with"@cqumail.com" or"@student.cqu.edu.au".
- All staff email addresses will end with the domain "@cqu.edu.au" or "@[campus]cqu.edu.au".