Breadcrumb Links:

Timeframes and Flowchart for Student Complaint handling

The following flowchart is to be read in conjunction with the Student Complaints Procedures and Policy http://policy.cqu.edu.au. Please refer to the Student Complaints Procedures for additional information for overseas students studying in Australia.

Click here to view the Interal Appeals Process Workflow.

Timeframes and Flowchart for Student Complaint handling