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IT and the Helpdesk

IT and the Helpdesk

The Role of the Help Desk

The primary IT Help Desk role is to support users and provide technical assistance for services such as:

Making and maintaining computer accounts for staff and students.
Rollout and maintaining the campus PCs and Printers.
Maintaining the file, web and print servers at the campus.
Expanding, enhancing and maintaining the computer network.
Rollout and maintain the campus academic software.
Managing the communications and phone system.

Email

Access via Student Webmail

Services

Colour Printing

Colour printing is available on campus, please see helpdesk on the campus for more information.

The cost per A4 colour print is $1 per page. The credit will be deducted from the student's priniting/photocopying account.

Support for other Services

If you have a problem with a particular service not related to IT matter, the IT Help Desk are more than happy to point you in the right direction on who to contact for assistance.

Useful Information