Accounts Receivable

The Accounts Receivable team is responsible for:  

• Receipting and banking all University revenue
• Managing and processing Student Debtors
• Managing and processing General Debtors
• Managing Treasury and International Operations

Accounts Receivable Information:

CQUniversity Financial Assistance for Students

Cashiering Hours:
Monday to Friday - 9am to 4:00 pm

Payment Methods:
Mastercard, Visa, AMEX, Australia Post Money Orders, Cheques, Cash, International Drafts (Payable in AUD) See other payment methods

Postal Address:
Accounts Receivable
Financial Services Division
Level 2, Building 65
CQUniversity Australia
ROCKHAMPTON QLD 4702

Online Payment of Commercial & General Debtor Invoices:
Commercial & General Debtor Customers can select to pay individual or all outstanding invoices by ultising our Online Payment facility.

Online Payments & Student Account Balances:
Students can view their student account balances and/or select to pay Online by clicking on the ‘Finances' tab within the CQUcentral Student Service Centre. This option is available 6:00 am to 12:00 pm AEST (GMT+10:00), 7 days per week and your Student Account is updated immediately with any payments made using this service.

CQUcentral is accessible from all the same places from which you currently access e.rolment. For example, you can access it from the MyCQU student portal and, then by clicking on the CQUcentral link.

NOTE: Students making online payment son Census Date must do so no later than 5:00pm AEST as any payments received after this time are not guaranteed to be processed in time for the Census Date cutoff.

BPAY:
BPAY is a payment service offered by participating financial institutions using funds from your cheque or savings account. A search on participating financial institutions can be performed at: http://www.bpay.com.au/consumers/bpay/fisearch.aspx.  Students require a copy of their invoice to utilise this service.  This option is available 24 hours, 7 days per week and payments made before your financial institutions cut-off time will be applied to the Student Account on the following working day.

Invoices can be immediately reprinted by clicking on the ‘Finances' tab within the CQUcentral Student Service Centre which can be accessed from the CQU student portal http://mycqu.cqu.edu.au/.

POSTbillpay:
Postbillpay is a bill payment service offered by Australia Post.  Bill payments can be made in person, at any post office, by telephoning 131816 or via the Internet www.postbillpay.com.au. Students require a copy of their invoice to utilise this service.  This option is available 24 hours, 7 days per week and payments made before 5:00pm AEST are applied to the Student Account on the following working day.

Invoices can be immediately reprinted by clicking on the ‘Finances' tab within the CQUcentral Student Service Centre which can be accessed from the CQU student portal http://mycqu.cqu.edu.au/.

Assistance with:

Contact:

All Telephone Enquiries:

+61 7 4930 9886

Student Debtors Enquiries:             (including Student Loans and Student Fee Payments)

cqudebtors@cqu.edu.au

Commercial & General Debtors Enquiries:

cqudebtors@cqu.edu.au

Receipting/Refunds/General Enquiries:

cqureceipting@cqu.edu.au

Treasury & International Enquiries: